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Bayou Chrysler Dodge Jeep RAM

LaPlace, LA

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rated
174 Reviews

601 Belle Terre Blvd

LaPlace, LA

70068

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Showing 174 reviews

January 19, 2021

Great & fast experience! the employees were very attentive to me as a client. My car was done within a day and i haven’t had any problems since. so thank you! More

by MARISAFICARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip, Kim Boudreaux, Ryan Reckard
Jan 19, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the 5 star review. We value every person that walks through our doors and so happy we was able to go above your expectations. If you need anything else please let us know. Thank You!

January 19, 2021

Always great experience when having my truck serviced. I have been to other Ram dealerships and hospitality does not compare. Easy to schedule and a pleasure to work with the employees at this location. More

by adupre5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip, Kim Boudreaux, Ryan Reckard
Jan 19, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you for the kind words! We are so happy that we are able to go above and beyond to make your visit at Riverland Chrysler a fantastic one! We value every client that walks through our doors. If you need anything in the future please let us know. Thank You

January 18, 2021

Excellent service, always fair and honest. Would not go anywhere else. Their service department will go over and beyond to help with anything they can and treat you like family. More

by dhoefeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Moll, Emily Rambin, Arlisha Coxie, Clarissa Philip, Phylis Gardner, Kim Boudreaux, Ryan Reckard
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the positive words! We appreciate you and so happy our service team can go above and beyond to meet your expectations! If you need anything else please let us know! We are so happy you feel like a part of the Riverland family! Thank You!!!

January 16, 2021

Good service Concerns immedately addressed. Experience was very good. I would recommend dealership. Planning on next vehicle purchase from Eddie at the end of current year. More

by davidsouther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you so much for the positive response. We are so happy Eddie was able to help you through the process of purchasing your new vehicle. Also, Thank you for your returned business and the recommendations that you share in the community!! Thank You!!

January 16, 2021

They did a very good job to diagnostic the problem and fixed my truck in one day!!!! All some !!! THANK S I would definitely recommend this service team!! The other service dealer wanted me to wait unti More

by borichert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip, Kim Boudreaux
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you and so happy your experience with our service team was a great one! We appreciate your business and so glad we was able to get your truck in earlier then the other service teams! Thank You

January 16, 2021

Had a good visit friendly staff stopped in for test drive only but it was a very nice truck so I bought it they helped me move my belongings to the new truck which was a lot and I got a good deal for my old More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Segismundo, Frank Trapani
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you and so glad your visit was a friendly on! We truly value any customer that comes in and want them to leave feeling like they not only got a good deal but, has become a member of the Riverland family!

January 16, 2021

All the people are friendly and helpful. The owner Brian is down to earth who will talk to you. I lie close by and it is very convenient. Eddie is awesome too, More

by jacobjake2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Boudreaux
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you for the positive review. Brian really does enjoy spending time on the showroom, greeting and getting to know our customers! We def enjoy going through the process of selling cars with people. So happy Eddie was able to make this visit enjoyable!

January 16, 2021

Poor service work performance sucks, try to get you to spend more money on the services.I bought my car to Firestone an got the work done that they say they couldn’t do the very next day. More

by Jarreauchris7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Boudreaux
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Dear Mr. Jarreau, Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations, we set a high standard for ourselves and are truly sorry to hear that standard was not met on your last visit. As a Chrysler Dodge Jeep Ram dealership, it is our responsibility to make you aware of any deficiencies found upon inspection of your vehicle. Unfortunately we could not perform an alignment on your vehicle due to the condition of your tires, this inspection was completed free of charge. I see that this was your first visit with us, so please understand that we pride ourselves on being a fair and honest service department, treating all of our customers like family. Had we performed the alignment with your current tires and charged you accordingly, I assure you that the result would not have been satisfactory to your standard or ours. Again I apologize for any miscommunication and welcome you to contact me personally to further discuss your options. Thank You, Emily Rambin Service Director Riverland Chrysler Dodge Jeep Ram emily@riverlandchrysler.com (985) 652-9600

January 15, 2021

The people who run the service department are friendly, efficient and courteous! I highly recommend them. I had a Jeep repair done just right and also had a warranty repair on my Ram 1500. Both went great More

by DestrehanMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie, Clarissa Philip
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you for the time you spent creating this review! We are so happy your experience with us was a good one. Our service team is out to make any visit here a great one. Thank You!

January 15, 2021

I got a really bad flat tire in Metairie and had purchased a new car about 5 months before. I called the service dept. And they helped me connect with Chrysler who sent someone to put my spare on. T More

by braces_teeth
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arlisha Coxie
Jan 18, 2021 -

Bayou Chrysler Dodge Jeep RAM responded

Thank you, I am so happy that our service team went above and beyond to make a bad experience as good as possible. If you need anything in the future please let us know!!!

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