Bayshore Chrysler Jeep Dodge RAM

Very Bad service,..On October 1, 2013 I took my wifes 2012 Jeep Sahara for an oil change at this dealership. I did not purchase this jeep at this dealership but since I had recently moved to the area I f 2012 Jeep Sahara for an oil change at this dealership. I did not purchase this jeep at this dealership but since I had recently moved to the area I figure I keep it local and take it for an oil change to the local Chrysler Jeep dealership. I never imagined it would be the worst day in my life. I take pride in buying new vehicles and taking them to dealerships were they can be serviced and do the routine inspections needed to keep the vehicles value current. But on this day that pride I had in taking the vehicles to a dealership came to an end with the experience I got with this dealership. After getting my jeep back from an oil change I went to drop off the jeep back to my wifes work. After I left my wifes work she would leave her work to pick up my kids from school. After driving the jeep not even half the block she told me the oil light came on and then the jeep started to make knocking noises. She told me she felt like someone had done something to her jeep and felt hopeless and could not do anything about it. She drove back to her work and called me and then called the dealership for answers. The dealership told her not to drive it and that she needed to call the roadside assistence to have the jeep brought back to their place. By now I get wind of what just happen and I put two together and assume it had something to due with the oil change at the dealership. I was upset that my wife was going through this and I could not be there because I was on my way to work. I was also upset that the dealership would tell her what she needed to do INSTEAD of the dealership taking charge and them making arrangements to pick up the jeep and then personally going out there to speak to her and assure her that they would get to the bottom of the situation and that didnt happen until my wife got mad and let the dealership know how she really felt. It was determined that the tech had put a double seal on the filter which caused the oil to spill and causing me to have the dealership wanting to put a NEW engine on the jeep. Now to some people this would be the solution for the dealership to replace the engine but to me that is not the case. I really feel that I got cheated on this. The jeep is not the jeep I onced had and I dont know what to expect if I was to have them put in a new engine in the jeep. I dont know if this gesture would completly be the solution . The jeep has to have a new engine put in it becuase of a stupid mistake and now I am stuck with a jeep that pretty much lost its value and now it is worth alot less then what I owe on it. I take pride in taking extra measures so this jeep and my other two vehicles hold their value. I feel cheated and hopeless that that was taking away from me. I am somewhat speechless and I am very angry. I will be consulting legal representation to look into this matter and I want the owner of this dealership to contact me so that I can speak with him on this matter. I dont want to talk to the service manager, I want to talk to the owner More

This dealiership could not be more helpful, friendly or easy to deal with. I tried to buy a new Ram 1500 Crew Cab on Memorial day but there was none within 1000 miles that had the features i wanted. When w easy to deal with. I tried to buy a new Ram 1500 Crew Cab on Memorial day but there was none within 1000 miles that had the features i wanted. When we ordered from the factory we were told we had to wait for them to start building the trucks for the 2014 model year. We waited and in late August a new truck just like i wanted was delivered. Though the Factory incentives had changed from Labor Day, Micheal Kinney and Steve Love gave me special consideration and i was very happy with my new truck and the price. The delivery was very smooth. Steve spend over an hour helping me through all the options so i understood how they worked before i drove off the lot. I highly recommend these folks to anyone who wants a good deal and to be treated like a valued customer. Thank you Bayshore Chrysler Jeep Dodge ! More

Bayshore Jeep is a Top Notch dealer that is worth the drive even if you live quite a distance as I do. Our salesman, Steve Love was excellent. He was very knowledgeable about the vehicle I wanted, he w drive even if you live quite a distance as I do. Our salesman, Steve Love was excellent. He was very knowledgeable about the vehicle I wanted, he was professional, friendly and HONEST! Our experience with Bayshore left us with a renewed good feeling that there really are honest dealerships out there and this is certainly one of them. John Addison in the finance department was equally as knowledgeable, friendly, and honest. I would certainly recommend Bayshore (and will) to everyone who want a Chrysler, Jeep, Dodge, or Ram. More

I really appreciated Xavier Wallace in regards to allowing me to test drive vehicles and no high pressure sales tactic for me to purchase a vehicle that day. Most sales personnel want you to buy tha allowing me to test drive vehicles and no high pressure sales tactic for me to purchase a vehicle that day. Most sales personnel want you to buy that day and if not you can tell they don't want bothered with you. I told him I needed three days to decide and I didn't receive any phones calls asking if I planned on purchasing the vehicle. I want to say the Xavier was the reason for my purchase from Bayshore Dodge. More

Very pleased with service and vehicle i purchased got a good deal considering my age and credit history most honest salesman ive met at a dealership definitely recommend this place and xavier if your looki good deal considering my age and credit history most honest salesman ive met at a dealership definitely recommend this place and xavier if your looking for a dodge More

Bill is a true gentlemen! No high pressure sale tactics. They delivered my vehicle across town with the price and payments that we had agreed on. I recommend Bill at Bayshore Dodge to anybody in the market They delivered my vehicle across town with the price and payments that we had agreed on. I recommend Bill at Bayshore Dodge to anybody in the market for a new vehicle!!!! More

My wife and I wanted a new Challenger and the sales team at Bayshore helped us get the model we wanted and the deal we needed. All thanks to Mike Kinney, Allen Jones and Paul Blicker GREAT service. at Bayshore helped us get the model we wanted and the deal we needed. All thanks to Mike Kinney, Allen Jones and Paul Blicker GREAT service. More

Absoltely the finest truck buying experience that I have ever had. The people are very easy to work with and quote their best deal right away - no stalling or haggling. They present the product in an expe ever had. The people are very easy to work with and quote their best deal right away - no stalling or haggling. They present the product in an expert fashion, thoroughly explaining all of the electrical and other systems in layman's language. I would recommend this dealership to everyone who is looking for a new or used vehicle. I was sent to this dealer by Jerry Reynolds - the Car Pro Guy on radio 740. More

The trip to Baysore and purchase of a new Ram truck was a no-hassle trip. Appreciated Terry's professional and friendly approach, and his willingness to work to get our business. Keep it up, Bayshore! no-hassle trip. Appreciated Terry's professional and friendly approach, and his willingness to work to get our business. Keep it up, Bayshore! More