Bayway Chrysler Dodge Jeep Ram
Pasadena, TX
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876 Reviews of Bayway Chrysler Dodge Jeep Ram
A clean, well organized establishment with a very polite staff. Hussein was my service writer. A very knowledgeable and informative individual. He answered any and all questions that I had for him For a 1 staff. Hussein was my service writer. A very knowledgeable and informative individual. He answered any and all questions that I had for him For a 1 out of 10 rating. I would give him a twelve ! More
Just purchased my second vehicle from this dealership in the last 60 days. My salesman was Tim Davis and highly recommend, a shout out to Ray Gomez in Finance as well. Made the process quick smooth and easy the last 60 days. My salesman was Tim Davis and highly recommend, a shout out to Ray Gomez in Finance as well. Made the process quick smooth and easy.. More
They do a great job in the service Dept of customer service would love a inspection report at each time of repairs needed warranty services pending vehicle health from the repairs team service would love a inspection report at each time of repairs needed warranty services pending vehicle health from the repairs team More
I was emailed about a recall on my vehicle and reached out to the service dept and Robbie took my into and was prompt about the process. Being it was Friday I understood that I'd get my vehicle back by Mo out to the service dept and Robbie took my into and was prompt about the process. Being it was Friday I understood that I'd get my vehicle back by Monday. As promised I received the call on Monday around or a little after 4om. Thank you Robbie helping me through the process of my recall. Also thank you to H for your kindness! Great service from your service dept Bayway Dodge. More
Service department was great! I came in for a routine oil change. I was immediately greeted with a warm smile. Oil change was done and all my questions were answered. I was notifi I came in for a routine oil change. I was immediately greeted with a warm smile. Oil change was done and all my questions were answered. I was notified that I also had a software update which was taken care of. My technician also took a few minutes to help me with my computer screen settings that had recently changed. Overall a very good experience. More
Overall great service. I was getting a part changed and I would have appreciated receiving a call on Saturday to let me know that the part had not yet arrived. Since I had I was getting a part changed and I would have appreciated receiving a call on Saturday to let me know that the part had not yet arrived. Since I had not received an update that day, I ended up making the trip to the dealership myself to find out what was happening. When I called the service representative did let me know that Mike would be calling me back on Monday. Mike did follow up with me first thing Monday morning and was able to provide an update, which I appreciated. However, if there was any way that update could have been communicated to me sooner, that the part hadn’t come in, I would have greatly appreciated it, as it would have saved me an unnecessary trip and provided some clarity regarding the status of my vehicle. More




