Bayway Chrysler Dodge Jeep Ram
Pasadena, TX
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871 Reviews of Bayway Chrysler Dodge Jeep Ram
They do a great job in the service Dept of customer service would love a inspection report at each time of repairs needed warranty services pending vehicle health from the repairs team service would love a inspection report at each time of repairs needed warranty services pending vehicle health from the repairs team More
I was emailed about a recall on my vehicle and reached out to the service dept and Robbie took my into and was prompt about the process. Being it was Friday I understood that I'd get my vehicle back by Mo out to the service dept and Robbie took my into and was prompt about the process. Being it was Friday I understood that I'd get my vehicle back by Monday. As promised I received the call on Monday around or a little after 4om. Thank you Robbie helping me through the process of my recall. Also thank you to H for your kindness! Great service from your service dept Bayway Dodge. More
Service department was great! I came in for a routine oil change. I was immediately greeted with a warm smile. Oil change was done and all my questions were answered. I was notifi I came in for a routine oil change. I was immediately greeted with a warm smile. Oil change was done and all my questions were answered. I was notified that I also had a software update which was taken care of. My technician also took a few minutes to help me with my computer screen settings that had recently changed. Overall a very good experience. More
Overall great service. I was getting a part changed and I would have appreciated receiving a call on Saturday to let me know that the part had not yet arrived. Since I had I was getting a part changed and I would have appreciated receiving a call on Saturday to let me know that the part had not yet arrived. Since I had not received an update that day, I ended up making the trip to the dealership myself to find out what was happening. When I called the service representative did let me know that Mike would be calling me back on Monday. Mike did follow up with me first thing Monday morning and was able to provide an update, which I appreciated. However, if there was any way that update could have been communicated to me sooner, that the part hadn’t come in, I would have greatly appreciated it, as it would have saved me an unnecessary trip and provided some clarity regarding the status of my vehicle. More
I’ve had a great experience at Bayway from sales dept and service department, they have taken care of my vehicle concerns rapidly. Sabrina from Service is very kind and was helpful with my questions and conc service department, they have taken care of my vehicle concerns rapidly. Sabrina from Service is very kind and was helpful with my questions and concerns . Thank you . More
I had a brake job all 4 wheels Michael and the service technician were ready when I arrived and went straight to work everything completed and finished 2 hours absolutely awesome group to work with technician were ready when I arrived and went straight to work everything completed and finished 2 hours absolutely awesome group to work with More




