Bayway Kia

Lying about vehicles I found a car online that we were interested in at a great price. Called to set up an appointment and they said they "could not find the car on their I found a car online that we were interested in at a great price. Called to set up an appointment and they said they "could not find the car on their lot". I look on line again and they've raised the price $5000! They basically lied to me about their mistake instead of owning up to their mistake. hard to get information on the car, hard to get someone on the phone - just difficult to woirk with and I would not trust them. More

They're......ok The used car sales department was nice and helpful. Big Al was great! The new car sales were frustrating, pushy, and didn't listen to any of our needs The used car sales department was nice and helpful. Big Al was great! The new car sales were frustrating, pushy, and didn't listen to any of our needs. The cars are "ok". They are not the best quality vehicles. I've already had several mechanical problems, but they did give me a loaner while my Sorento was being worked on. More

Good experience Looking on Internet at Fredy Kia, was called by a salesperson, went to web site and filled out application.Zack called us and set up an appointment. W Looking on Internet at Fredy Kia, was called by a salesperson, went to web site and filled out application.Zack called us and set up an appointment. We went to the dealership , it went so fast and we where driving out with a new car.Zack took good care of us, and explained everything to us.I recommend going to this dealership if you want a good experience. We got a 2015 Optima lx, thank you for the fiance manager And Customer service Representative who made sure we where happy. More

Great people and teamwork to get you in a car! Thank you Jerry Garrett and Sam for getting me into my 2015 Kia Optima with my trade in! Liked that you always kept me in the loop of what was going o Thank you Jerry Garrett and Sam for getting me into my 2015 Kia Optima with my trade in! Liked that you always kept me in the loop of what was going on while I waited. It is greatly appreciated and great job!! More

Completely Satisfied My salesperson was Terard Jackson, and he was all about customer satisfaction. Extremely customer friendly. He made certain that I left with the car My salesperson was Terard Jackson, and he was all about customer satisfaction. Extremely customer friendly. He made certain that I left with the car that I came for. More

Buying my 2016 Sorento was easy and quick I went in expecting the worse thinking I wouldn't get approved for the interest I wanted even though I had a big down payment. I met Mr. Marco Negret I went in expecting the worse thinking I wouldn't get approved for the interest I wanted even though I had a big down payment. I met Mr. Marco Negrete a Finance Manager there and he was so professional and helpful. He didn't get me approved the same night and explained it was late and the bank reps were not available but promised to call me and update me the next day and did just that. He got me my interest rate I wanted and when I arrived to complete my transaction he provided me with my financial options and the benefits of having my extended warranty and other things. He made things simple and easy to understand and the whole process was smooth quick and easy. He is a true professional who cares about his customers. I would strongly recommend him and Fredy Kia to all my friends and family. I will continue to do business with them. More

3 Hours Lost I was called by a sales person to come in and look at a vehicle I was interested in. My husband and I drive for 40 min. to get there and they dont ha I was called by a sales person to come in and look at a vehicle I was interested in. My husband and I drive for 40 min. to get there and they dont have the vehicle. Soooo, we check out another vehicle and 3 hours later get approved, but they dont want to give me a price! They continuously tell me that I've been approved but they could not give me a price on he vehicle because they wanted a commitment first. I've never heard of that.....guarantee that I will get a vehicle with them and they will give me a price. Hmmmm, that didnt sound right. They're vehicles are old and run down and EXREMELY OVER PRICED!!!!! Go somewhere else, save your time....Horrible customer service and definately in for the "con", not to sell you a decent car. RUNNNN!!!!!!!! More

scam artist started the whole process in June and gave them $2350 for down payment. I got put into 4 different cars the last one we have had for a month and a hal started the whole process in June and gave them $2350 for down payment. I got put into 4 different cars the last one we have had for a month and a half. We haven't signed any papers. We find out that they have stole our money and will not refund us the down payment and they took the car that we where in. They are crooks all of them. More

Run, run, run This was the worst experience ever. They told me I was approved, I drove the car for two weeks and then had to take it back because they lied about th This was the worst experience ever. They told me I was approved, I drove the car for two weeks and then had to take it back because they lied about the financing. Please run from this place.... They lie,lie, lie. I would give them know stars if I could. More

Choose a good salesman. Ask for John. While I was not able to find the car I wanted here, I was fortunate to have a great salesman. John Williams is the man. My past experience at Fredy ha While I was not able to find the car I wanted here, I was fortunate to have a great salesman. John Williams is the man. My past experience at Fredy has been very mixed- the usual lowball phone quotes and expensive add-ons that "actually" cost the listed price. Just be sure to do your homework, have good credit, and don't believe everything a new car manager may tell you. More