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Beach Cities Toyota
Westminster, CA
853 Reviews
The Beach Cities Toyota family has proudly served Orange County for the past 57 years and is ready to help you find the very best new or certified used Toyota; or one of the used vehicles in our huge inventory that meet your personal requirements and budget today. The Beach Cities Toyota Team is deeply committed to continuing our service and dedicated to our community. We take pride in our longstanding roots within the community and are honored to have received recognition from Toyota USA for our unwavering commitment to excellence. Now under new ownership, come in and let us show you the New Beach Cities Toyota Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 853 reviews
Verified Customer
June 30, 2025
I purchased a 2025 Toyota RAV4 Hybrid XLE Premium from Beach Cities Toyota and as part of the purchase, I was charged $1,895 for a Karr alarm system. The alarm system was never installed or activated. Beach Cities Toyota and as part of the purchase, I was charged $1,895 for a Karr alarm system. The alarm system was never installed or activated. • The dealership’s own representative confirmed this in text messages. • The dealership’s manager later admitted via email that there was no pending installation or activation. • I also received written confirmation from Karr Security that no alarm system was ever installed or activated on my vehicle. Despite multiple refund requests, the dealership has refused to refund me for the product they never delivered. For comparison, I later learned that Longo Toyota charges approximately $500 for the exact same Karr alarm system. Beach Cities Toyota charged me nearly four times that amount — for a product I never even received. This experience has been extremely disappointing. I tried to resolve this directly and fairly with the dealership, but they would not cooperate. Please carefully review all add-ons and verify installation before completing any purchase at this dealership so that you do not end up in my situation. More
by Ravioli25
Employees Worked With
Samuel Gonzales, Houston Lustig
June 26, 2025
They take walk in customers before customers with appts. The service center smells like stale cigarettes. The waiting area is extremely stuffy, no AC, QVC selling gold on the TV. Had to move over to the sal The service center smells like stale cigarettes. The waiting area is extremely stuffy, no AC, QVC selling gold on the TV. Had to move over to the sales area by a door. Dirty bathrooms. No car wash after service and a 2 1/2 wait time with an appt for a simple oil change. Oh yeah, and unfriendly workers. More
by Tamarasierra
Employees Worked With
I don’t know his name
