Beach Cities Toyota

The needed services and parts were explained well, and everything was done in a timely manner on the same day. Really liked Dustin. everything was done in a timely manner on the same day. Really liked Dustin. More

You guys do excellent service and keep me abreast of what’s going on Thank you what’s going on Thank you More

Forgot to return lug remover after tires rotation finushed No washing car after service done finushed No washing car after service done More

Joey , the service writer, provided excellent service. He kept me updated and when the car will be ready. He kept me updated and when the car will be ready. More

Detailed oriented, thorough, polite. Great customer service. He was very thorough in reviewing what services were due as well as outined future services which would be required after rev Great customer service. He was very thorough in reviewing what services were due as well as outined future services which would be required after reviewing the inspection details with me. He ensured to provide an estimate of costs prior to me agreeing to them. He was customer focused and polite. More

Good prices. Great people. Great service. Always easy to deal with. We have been going here for years. Great people. Great service. Always easy to deal with. We have been going here for years. More

Charged me for tire rotation but didn’t rotate tires. I know this because my rear driver side tire was new and is still in same place. Unless they only rotated the other 3 that I doubt happened. Would li I know this because my rear driver side tire was new and is still in same place. Unless they only rotated the other 3 that I doubt happened. Would like a refund on that More

WARNING: Avoid This Dealership and Their Sales Team ​I purchased a 2022 Volkswagen Taos SUV from Huntington Cities Toyota, and I have never been more miserable or disgusted by a transaction in my life. ​ purchased a 2022 Volkswagen Taos SUV from Huntington Cities Toyota, and I have never been more miserable or disgusted by a transaction in my life. ​I was extremely disappointed with the sales team, whose only goal seemed to be making a sale, not ensuring customer satisfaction. Within the cooling-off period, I realized the Volkswagen Taos was simply too expensive and I should not have had to pay a penny from my pocket, but they refused to acknowledge this. When I attempted to cancel the purchase and request a full refund, they were completely unwilling to help or even discuss a resolution, demonstrating a profound lack of professional courtesy and ethical sales practices. ​This misery was compounded a day later. While the car was in my possession, a dirty thief broke into it, leaving the interior absolutely soiled and ruined. To make matters worse, a day after that, terrible marks appeared on the white paint of the car. The dealership's sales team and management refused to offer any kind of support or assistance even after these devastating post-sale incidents. ​I am utterly disgusted by the behavior of the sales team and their refusal to stand by their customers or rectify a bad purchase decision. This experience has been truly awful, and I strongly advise against purchasing any vehicle from this location. More

Thoughtful. informative. Kept me informed. Timely. Efficient Informed me what was required and further maintenance informative. Kept me informed. Timely. Efficient Informed me what was required and further maintenance More

I'm very satisfied Most of the staff are very knowledgeable about their tasks Excellent job Beach Toyota! knowledgeable about their tasks Excellent job Beach Toyota! More