Beaman GMC

Traveled in from out of town they got me in and out in less then an hour. Very smooth. Everyone that helped me was awesome! Thanks! less then an hour. Very smooth. Everyone that helped me was awesome! Thanks! More

9/7/23 Thurs. – Took 2021 Yukon to Beaman GMC dealership. Check engine light was on. Reduced power. Part was ordered. 9/8/23 Friday –Waiting for part. Waiting on – Took 2021 Yukon to Beaman GMC dealership. Check engine light was on. Reduced power. Part was ordered. 9/8/23 Friday –Waiting for part. Waiting on warranty decision. 9/9/23 Saturday – Still waiting for part. It was decided that the repair was under warranty. Was told to go ahead and rent a vehicle; as repair is under warranty and the GMC/warranty would reimburse him for the rental and GMC Reunite would deliver the vehicle at no charge to Wood stock Illinois, an 8 hr. drive from the dealership. 9/11 Monday, 9/12 Tuesday, 9/13 Wed. – still waiting for the part. 9/13 Wed., Mathew/service dept. said the mechanic deemed the damage wasn’t covered under warranty because he thought someone other than a GMC mechanic had worked on the vehicle. The Saturday mechanic is out of the country and the Customer Service Manager is on vacation “ This is a GMC serviced vehicle!”. They lied -we found out the part wasn’t ordered until 9/11! They lied - They now said the repair is NOT under warranty and the GMC/warranty would NOT reimburse for the rental and GMC Reunite would NOT deliver the vehicle at no charge. We were told the cost to repair it and upon completion we can come pick up the vehicle. We are 8 hours away! More

Beaman has refused to pay off my trade even after a month. They won’t answer emails or calls and now I’m faced with paying two car loans which I cannot afford right now. I’ve never had such a bad exper month. They won’t answer emails or calls and now I’m faced with paying two car loans which I cannot afford right now. I’ve never had such a bad experience and after all the anxiety, stress, and sleepless nights I really just want this nightmare to be over…but it’s not. I’ll be taking legal action against these scam artists. More

Bought a new vehicle. Took to long for the transaction. However, received an email that my tag would be delayed because of a covid outbreak in the Davidson County Clerks Took to long for the transaction. However, received an email that my tag would be delayed because of a covid outbreak in the Davidson County Clerks office. Should not have been an issue as I do not live in Davidson County. Replied to the email address that I was told to reply to the next day. I have since left 5 separate messages over the next five days, and still have not received a call back. Asked to speak with the general manager or someone at higher level and the call screeners said they could not and then hung up on me. More

Took over 4 hours to purchase car. Finally had to deliver the next day. First check on car they could not give me an appointment, but only a drop off time!! No idea how many hours/d Finally had to deliver the next day. First check on car they could not give me an appointment, but only a drop off time!! No idea how many hours/days it would take. Took car to another dealer and in and out in an hour. More

The WORST experience ever! !! Had money for a new truck and when we showed up I was told that they would NOT sell it to my handicapped husband unless we 100% financed it. They w !! Had money for a new truck and when we showed up I was told that they would NOT sell it to my handicapped husband unless we 100% financed it. They wouldn’t even sell it to us with all the money.! They LIED ( I have it all on text ) had us drive from Clarksville in hopes that we would fall into their scam of 100% financing to capitalize on such few new trucks that they are receiving.! SO wrong, mean and just downright ugly.!! Don’t waste your time with Andy or this dealership! Found what we wanted in Paris, Tn. at Peppers!! Ask for Hunter.! He treated us right and didn’t lie or waste our time.!!! He was straight up with everything!! Needless to say….. I turned this into channel 4news and I hope they take this story.! Andy blamed his boss, said he was mad and he left work… HA!!!!! and wouldn’t sell my handicapped husband a truck “FOR CASH” ( cashier check) after telling us it was okay. Our cash is NO good????? Don’t waste your time with this pitiful dealership!!! So sad!!! Beware.!!!!!!!!!! More

I spoke to a salesman (on a Monday), of last week about purchasing a vehicle seen online. I made it VERY clear that I was a nurse that would have to travel by airplane to pick the vehicle up and wanted to purchasing a vehicle seen online. I made it VERY clear that I was a nurse that would have to travel by airplane to pick the vehicle up and wanted to purchase was planned to purchase for my son. I was given an appt. to purchase for Wednesday at 5pm , after I flew in to meet to purchase and pickup, then drive back. I received a appt. reminder call from the dealership on Tuesday. Well Wed. morning I get a very casual call from the salesman(mind you I just flew into Nashville), that unfortunately the car was sold by one of there other dealerships!!! Of course once I reminded him I TOLD him numerous times I wanted to purchase the car and i would purchase ticket and fly in, takes several days off from the hospital. His comment to me was....well we don't hold cars for people. WHAT!?!? If one doesn't realize due to the Pandemic it is like and act of congress to get days off from the hospital above all needless to say I took time from patients to purchase and then as I go all through getting here they casually say it has been sold. THIS DEALERSHIP IS THE WORST!!!!! The manager is David Dunkin who tried to call me once!!!!! DO NOT GO TO THIS DEALERSHIP!!!!! More

Went with my daughter to purchase her a new car. I don't like to be pushed and dealing with Andy Tucker, I had no issues. He understood what we wanted and how to approach us. I understand I can be a hard like to be pushed and dealing with Andy Tucker, I had no issues. He understood what we wanted and how to approach us. I understand I can be a hard sell but with his patience, he made the deal and we left with a new car. More

My experience with the company started off very good my salesperson Andrew was off the chain along with the floor manager then after that I was taking up to the person that preceded with the financial part salesperson Andrew was off the chain along with the floor manager then after that I was taking up to the person that preceded with the financial part going good until he could not sell me his point of view on adding more to my monthly payments so he got irritated then two days later I came back to clean out the car and wanted to see if I could buy the car back for what they took off on the loan car still in the same place nothing has been done with it and after talking to again the people in the back they decided that they would go up on the price maybe because I was a female and thought I was dumb that was a big mistake on their part so ladies something still haven't changed but what they need to do is to take the men in the back out and put in the ladies that understands that we do have a mind so my experience for the back is a big 0 for my salesperson he's an All-Star five Andrew so my experience was not that great. Buying a new car should have been a good experience. More

Beaman Buick GMC is amazing. My wife and I went in for a specific truck we found online. Our AMAZING salesperson (she didn't try to sell us, just inform) BRITTANY, was truly helpful, and if she didn't know specific truck we found online. Our AMAZING salesperson (she didn't try to sell us, just inform) BRITTANY, was truly helpful, and if she didn't know the answer, she hustled to find the answer. She was very patient with us and our baby boy, Wyatt! The energy at the dealership was amazing. When we went to finance, Don helped us out. Felt no pressure in anything, just giving me information and making my own decisions. There were no hidden fees, no run around. If you want that experience, go here. Best experience ever!!! More