Beardmore Subaru

Fantastic experience! I cannot say enough about the wonderful treatment, care and assistance from Todd Beardmore. He not only answered all of our questions he went out of his way to be there everystep wonderful treatment, care and assistance from Todd Beardmore. He not only answered all of our questions he went out of his way to be there everystep of the way. He was encouraging and patient. We felt as if we were the only people in the dealership with the customer service that he provided to us. He is such a positive and friendly man. We have told all of our friends about the exceptional customer service that we have recieved from Todd and the team at Beardmore Chevrolet. There are other Chevy dealers in the area but the individual attention and friendly (not pushy) treatment of the Beardmore team is terrific. I work in a customer service field and so am very particular about the service I receive - ok I am downright pickey! We have purchased two cars from Todd in the past 4 months and will return again to deal with him. When you walk around the dealership with Todd he has a smile and positive word for everyone. There were others that we dealt with but Dale is the other stand out for us. We were there 4 months ago and Dale has been wonderful, patient and encouraging. He knew of some of our past financial challenges and yet did not judge us and encouraged us. When there Saturday he was almost like a proud parent sharing with us the progress we were making in our credit scores. It made us feel really good to have that encouragment and to know that he cared as well. The Beardmore team is wonderful. Thanks to each one of them but especially to Todd. Blessings. More

We made an appointment to look at a 2006 Subaru since we live in Lincoln but don't care for the selection of the used Subarus in the area. Rick Ham (who we made the appointment with) quickly had us out the live in Lincoln but don't care for the selection of the used Subarus in the area. Rick Ham (who we made the appointment with) quickly had us out the door to test drive the car that we were interested in. He had the car running and ready for us. We were very happy with the car and after the test drive, were prepared to purchase. We were able to come to an agreement on price after Rick spoke to his manager and they looked at our trade-in. I was hoping to get a little more for the trade-in, but I do feel that we received a great price for the Subaru and trade-in together. Rick was professional, funny, welcoming, and wonderful to deal with. Rob Christopherson, who did all of the paperwork was also professional, friendly, and worked very quickly to get us out the door with our car. We had a wonderful experience at Beardmore and we would highly recommend this dealer. It was definitely worth the drive from Lincoln. More

Purchased new outback about 1year ago Returned today for Purchased new outback about 1year ago Returned today for new impress for mom Thane has a great knowledge and passion for what he sales. Wouln't buy Purchased new outback about 1year ago Returned today for new impress for mom Thane has a great knowledge and passion for what he sales. Wouln't buy a Subaru from anyone but Thane More

I was initially very disappointed with my visit to the service department this morning. Two issues arose: 1. the quoted price for my service was $156; the billed price was $190+, and 2. I inquired about service department this morning. Two issues arose: 1. the quoted price for my service was $156; the billed price was $190+, and 2. I inquired about service coupons and was told there were not any; I found one on the Beardmore website. The online coupon was applied to my bill prior to my paying. After paying $171 for the remainder and leaving disappointed, I received a call from the service department that they had realized that I had been overcharged. They wrote me a check for the overcharge and had it ready for me in less than one hour. I was pleasantly surprised by the turn of events and well definitely return to Beardmore! David Henry More

Rick Ham, the sales representative was wonderful to work with. He was very professional, friendly and provided a high level of customer service. I would recommend this dealership. with. He was very professional, friendly and provided a high level of customer service. I would recommend this dealership. More

Purchased a used 06 Outback from Angel. We felt we were well taken care of. Not pressured into something we didn't want. Had some problems with the cruise right away and they took care of if. We would reco well taken care of. Not pressured into something we didn't want. Had some problems with the cruise right away and they took care of if. We would recommend them. More

I love my Subaru. After 5 years it's only had very minor issues (windshield wipers got stuck, for example). Due to some issues with other cars and other dealerships, I am normally reluctant to use them for issues (windshield wipers got stuck, for example). Due to some issues with other cars and other dealerships, I am normally reluctant to use them for service. But every interaction I've have with Beardmore has been professional, prompt and very affordable. I would highly recommend Subaru and Beardmore Subaru especially. More

Angel worked very hard to please me, but I am a hard person to please and they just didn't have EXACTLY what I wanted for the money I was willing to spend. Very friendly people and she went the extra m person to please and they just didn't have EXACTLY what I wanted for the money I was willing to spend. Very friendly people and she went the extra mile to try to find for me what I wanted. I test drove a few different vehicles and Subaru is what I wanted to go with. They had one that almost fit my desires but it didn't have all the bells and whistles I was hoping for. I did find another Subaru in Des Moines and purchased it because I was set on getting a Subaru. I test drove a Murano, Enclave, MKZ, Outback, B9 Tribeca and Legacy, and I was most impressed with the B9 Tribeca 2007. That is what I purchased in Des Moines. I would recommend any one to go to Bellevue Subaru and hope that they have what the customer wants because they are good people there. Sincerely, Sheila Boje More

I was looking at a used Subaru on cars.com, seemed to have everything I wanted and the pricing seemed to be reasonable. I went in over my lunch (foolishly) just to test drive and get some paperwork star have everything I wanted and the pricing seemed to be reasonable. I went in over my lunch (foolishly) just to test drive and get some paperwork started, as my fiance would also have to approve as well. That is where I made my mistake. I told them where I needed to be payment wise, and of course, they come back with WAY higher than my comfort zone with the usual song and dance of, "This is the best way...blah blah blah...". They sales reps have to walk about 50 yards to another building to deal with the used car manager, which makes ABSOLUTELY no sense at all, that wastes so much time going back and forth. About the the first time I tried to leave I got the "Hang on just a minute, I'll get my manager routine". I realize this is standard practice, but why are we still doing this? I told them what I wanted, but rather they try to push you into what they want. I bought from Carmax a few years ago, and was nothing like this. I spent 3.5 hours at Beardmore, wasting part of my work day and getting absolutely nowhere. They would not budge at all on pricing, expecting me to do all the work. I was already trading in the PAID OFF car...not sure what I was thinking... When looking at a used car one expects a degree of imperfections; however, the massive "|_|" shaped crack in the front bumper, scuffed to no-end rims, and pitted rear bumper, were almost too much for an $18K car. Had they been willing to come down a little, this probably could have worked, but they wouldn't. I had originally told them to pull my bureau before leaving to see what my interest rate would have been, then after some consideration, called the sales rep back and told him not to do it. He told me that had not, but after an alert from Experian today, I find they in fact did. I called the manager and his excuse was, "He probably didn't know...". I have a job where if I don't know, I find out. Terrible experience can't begin to describe. I don't think I have the patience to write out in full detail just what a terrible experience it was. Each time I tried to walk, another sale rep or manager would get involved, or I would get the, "Wait just another minute", answer. Needless to say, I won't be back. I'll head back to Carmax. More

After finding myself in need of a car, I started searching around for a used car in the 50000 mile range. Several of the dealerships just wanted to dump anything in my lap. My parameters were ignor searching around for a used car in the 50000 mile range. Several of the dealerships just wanted to dump anything in my lap. My parameters were ignored. Superior Honda was the worst. After searching the internet, I found a 2007 Nissan Altima 2.5s with 43000 miles on it. When I showed up at the dealership, I meet Todd Beardmore. He was very friendly and took the time to get to know me a little first, without any sales pressure. I found the visit very friendly and personal. The car was exception with all documentation and several bonus upgrades and services provided by the dealership. The price was a couple thousand more then I wanted to pay. In retrospect, looking at the condition of the car and the extras that the dealership provided, it was a great buy. They were very easy to deal with, and while it is their job to up sale, they never tried to pressure me in to extras. Now the real bonus offered from buying from them. The car went through an extensive examination process. Everything was checked for wear and service needs. I picked the car up Thursday night and drove it home, it was 12 degrees then. The next morning I went out to start the car, for my trip to work. It would not start. The battery had gone bad (reached it service life). Now the car was sold as is (being used). I called the dealership at 7:30 and asked for service. I reached Darrell in service; I explained the issue and said I needed to get to work. Darrell was very understanding and said he would take care of it. Now here is where Beardmore shines. Darrell sent a driver to pick me up and I was at work by 8:30, they sent a tow truck to pick the car up. The battery was replaced (at no charge) and the car was delivered to me before I got of work. They never tried to surk there reasonability and made sure I was inconvenienced as little as possible. While I think the bad battery should have been caught in inspection, in all fairness it had been very warm before I got it and the 12 degrees was the killer. The positive point is, when Beardmore was contacted about it, they never hesitated to make it right. They did not try and charge me a penny to fix the issue and get me the car back. I have bought a lot of cars over the years form many dealerships. This is one of the most pleasant experiences I have ever had. Before you sign on the dotted line at any other dealership, do yourself a favor and check with Beardmore. Great job guy and thank you. Sincerely Tim Johnston Omaha NE. More