Beardmore Subaru

I was looking at a used Subaru on cars.com, seemed to have everything I wanted and the pricing seemed to be reasonable. I went in over my lunch (foolishly) just to test drive and get some paperwork star have everything I wanted and the pricing seemed to be reasonable. I went in over my lunch (foolishly) just to test drive and get some paperwork started, as my fiance would also have to approve as well. That is where I made my mistake. I told them where I needed to be payment wise, and of course, they come back with WAY higher than my comfort zone with the usual song and dance of, "This is the best way...blah blah blah...". They sales reps have to walk about 50 yards to another building to deal with the used car manager, which makes ABSOLUTELY no sense at all, that wastes so much time going back and forth. About the the first time I tried to leave I got the "Hang on just a minute, I'll get my manager routine". I realize this is standard practice, but why are we still doing this? I told them what I wanted, but rather they try to push you into what they want. I bought from Carmax a few years ago, and was nothing like this. I spent 3.5 hours at Beardmore, wasting part of my work day and getting absolutely nowhere. They would not budge at all on pricing, expecting me to do all the work. I was already trading in the PAID OFF car...not sure what I was thinking... When looking at a used car one expects a degree of imperfections; however, the massive "|_|" shaped crack in the front bumper, scuffed to no-end rims, and pitted rear bumper, were almost too much for an $18K car. Had they been willing to come down a little, this probably could have worked, but they wouldn't. I had originally told them to pull my bureau before leaving to see what my interest rate would have been, then after some consideration, called the sales rep back and told him not to do it. He told me that had not, but after an alert from Experian today, I find they in fact did. I called the manager and his excuse was, "He probably didn't know...". I have a job where if I don't know, I find out. Terrible experience can't begin to describe. I don't think I have the patience to write out in full detail just what a terrible experience it was. Each time I tried to walk, another sale rep or manager would get involved, or I would get the, "Wait just another minute", answer. Needless to say, I won't be back. I'll head back to Carmax. More

After finding myself in need of a car, I started searching around for a used car in the 50000 mile range. Several of the dealerships just wanted to dump anything in my lap. My parameters were ignor searching around for a used car in the 50000 mile range. Several of the dealerships just wanted to dump anything in my lap. My parameters were ignored. Superior Honda was the worst. After searching the internet, I found a 2007 Nissan Altima 2.5s with 43000 miles on it. When I showed up at the dealership, I meet Todd Beardmore. He was very friendly and took the time to get to know me a little first, without any sales pressure. I found the visit very friendly and personal. The car was exception with all documentation and several bonus upgrades and services provided by the dealership. The price was a couple thousand more then I wanted to pay. In retrospect, looking at the condition of the car and the extras that the dealership provided, it was a great buy. They were very easy to deal with, and while it is their job to up sale, they never tried to pressure me in to extras. Now the real bonus offered from buying from them. The car went through an extensive examination process. Everything was checked for wear and service needs. I picked the car up Thursday night and drove it home, it was 12 degrees then. The next morning I went out to start the car, for my trip to work. It would not start. The battery had gone bad (reached it service life). Now the car was sold as is (being used). I called the dealership at 7:30 and asked for service. I reached Darrell in service; I explained the issue and said I needed to get to work. Darrell was very understanding and said he would take care of it. Now here is where Beardmore shines. Darrell sent a driver to pick me up and I was at work by 8:30, they sent a tow truck to pick the car up. The battery was replaced (at no charge) and the car was delivered to me before I got of work. They never tried to surk there reasonability and made sure I was inconvenienced as little as possible. While I think the bad battery should have been caught in inspection, in all fairness it had been very warm before I got it and the 12 degrees was the killer. The positive point is, when Beardmore was contacted about it, they never hesitated to make it right. They did not try and charge me a penny to fix the issue and get me the car back. I have bought a lot of cars over the years form many dealerships. This is one of the most pleasant experiences I have ever had. Before you sign on the dotted line at any other dealership, do yourself a favor and check with Beardmore. Great job guy and thank you. Sincerely Tim Johnston Omaha NE. More

supperb excellant it was the most fun buying that i have ever had every dealer should have a least one sales gal like i had ever had every dealer should have a least one sales gal like i had More

I had a great sales experance at Beardmore Subaru. It was fast and friendly. Has a great sales team and fare prices. Will come back in the future for sales,service,and parts. fast and friendly. Has a great sales team and fare prices. Will come back in the future for sales,service,and parts. More

As one who does not look forward to car shopping, I was pleasantly surprised by how positive my experience at Beardmore was. It helped that we were able to deal directly with an experienced dealer who bea pleasantly surprised by how positive my experience at Beardmore was. It helped that we were able to deal directly with an experienced dealer who bears the dealership's name,but I would imagine his approach was the norm at this location. Todd Beardmore was friendly, knowledgeable, interested, and easy to work with. He let US determine the kind of vehicle would meet our needs, rather than the other way around. Therefore, we found a car that really is good for us. He negotiated a fair trade on my old vehicle, and was never pushy or off-putting. And finally, he took the time to follow up and congratulate us on our choice. I would recommend Beardmore to anybody, and I hope we can continue to do business together in the future. More

Every time I have brought my vehicle in for service, Mike Wickert has impressed me by exhibiting a professional and helpful attitude. With employees of his caliber, there is no doubt that Beardmore Subaru is Wickert has impressed me by exhibiting a professional and helpful attitude. With employees of his caliber, there is no doubt that Beardmore Subaru is looking out for and cares about the customer. Go Team! Respectfully, Omar Svensson More

My wife and I had a terrific new car purchase experience. There was one issue resolved beyond my expectations. This is my second new Subaru car bought from Beardmore Subaru. I highly recommend Beardmore f There was one issue resolved beyond my expectations. This is my second new Subaru car bought from Beardmore Subaru. I highly recommend Beardmore for a new Subaru purchase. More

I was very content with my purchase and the willingness on Brian's part to satisfy my need to get to the price I needed to buy the vehicle. I was not looking to buy a car due to the fact that I had a speci on Brian's part to satisfy my need to get to the price I needed to buy the vehicle. I was not looking to buy a car due to the fact that I had a specific number to meet to make the purchase.I credit Brians efforts to working on getting the price to where I needed it , I also was very happy with my online/phone experience with Brian we were able to negotiate a deal with out any pressure and made it a pleasing experience . I will be sending him a referral I know someone who is looking to buy a Subaru and I will most definetly be sending him to Brian. Nick also seems to be consumer driven by not putting too much pressure on clients . Very Happy . More

Our experience with Rick Ham was great. He was very friendly and extremely knowledgeable about Subarus. He spent time with us answering all the questions we had and wasn’t rushed to get to another sal friendly and extremely knowledgeable about Subarus. He spent time with us answering all the questions we had and wasn’t rushed to get to another sale. After the sale he has been helpful in answering other questions about our new vehicle. I would gladly purchase another vehicle from Rick. More

Mike Linbrunner took his time showing us all our new vehicle had to offer. He was patient and answered all our questions and concerns. He was very professional! vehicle had to offer. He was patient and answered all our questions and concerns. He was very professional! More