Beau Townsend Ford

We rated Beau Townsend Ford great for two reasons - the Product and the Sales Professional (Joe Petty). Ford has done a great job the last few years cleaning up their product line, producing cars that Product and the Sales Professional (Joe Petty). Ford has done a great job the last few years cleaning up their product line, producing cars that people want and making the Blue Oval a sign of quality. I drive a 2011 Edge. I've had it for almost a year and it has been absolutely problem free. It's a great vehicle, and our plan right now is to buy another one next year when the lease on my wife's car (Sorento) is up. Now we've added a 2010 Focus that is in immaculate condition. I'm pretty sure we'll be very happy with it over the next several years. Our relationship with Joe goes back 10 years and now four different vehicles (2 new Muranos, a used Dodge and now the 2010 Focus). Bottom line, Joe gives the term "car salesman" a good name. He's personable, friendly, knows what he's doing and goes out of his way to help figure out what you want and what you need. He makes the buying process easy. I'm in industrial sales (Dow Chemical) and know what it takes to be a competent sales professional. Joe embraces all of those qualities. Many thanks to the team at Beau Townsend. First class. We'll be back.... More

Justin Jacobs, Jamie Spencer & Tim Peffley all worked as a team to make the sale. Kevin Berger was very professional and completed the documentation in a very straight forward manner. Jeanine Bussa as a team to make the sale. Kevin Berger was very professional and completed the documentation in a very straight forward manner. Jeanine Bussard did a great job in the internet pricing and Beau Townsemd was only one of three internet dealer responses that actually gave me prices as requested. I sent requests to 6 different dealers and three sent me MSRP's (not what I asked for) Not one person made the sale but as a team they were successfull. Beau townsend was not the best price but had what I wanted. More

The whole trade in and car buying experience went super smooth. I've never had a turn around on a trade in and buy go so easily. The trade in price was good and the cost of my new vehicle was where I nee smooth. I've never had a turn around on a trade in and buy go so easily. The trade in price was good and the cost of my new vehicle was where I needed it to be. Minimal time was spent at the dealership. More

Selection was great. After the fact, I believe I did not get a fair price and paid more than I should have. I received the $2K retail customer cash discount and $750 discount, did not get the $1K FX4 luxur get a fair price and paid more than I should have. I received the $2K retail customer cash discount and $750 discount, did not get the $1K FX4 luxury package discount and $1K premium discount package. Lesson learned on my end. Lastly with previously owning Chevrolet and Toyota, I thought all trucks came with some type of bed liner. Apparently Ford does not. Would have been nice to know or even had the option to buy from Beau Townsend. More

great customer care and very helpful with second mustang purchase from Beau Townsend Ford, I would recommend this dealership to friends and family, great selection and clean facility, thanx! purchase from Beau Townsend Ford, I would recommend this dealership to friends and family, great selection and clean facility, thanx! More

The people we dealt with were very friendly and helpful. They tried to give us a good deal without being pushy about trying to make a sale. They answered all questions clearly. It was a great experience! They tried to give us a good deal without being pushy about trying to make a sale. They answered all questions clearly. It was a great experience! More

My salesman got me what I wanted, at the price I wanted, and when I wanted it! I went into this experience with an open mind, because I wasn't positive I would buy, since it would be in addition to the SUV and when I wanted it! I went into this experience with an open mind, because I wasn't positive I would buy, since it would be in addition to the SUV I already own. Matt made the trip from Greenville worth it! More

Beau Townsend continues to be a dealership where every person, whether sales or service, is plain-spoken, professional and makes me feel like a valuable client and intelligent car shopper. I have purchase person, whether sales or service, is plain-spoken, professional and makes me feel like a valuable client and intelligent car shopper. I have purchased my last five autos at Beau Townsend because I do not like juvenile advertisements like Hidy Honda's, or the pushy salesmanship of other dealers & used car lots. Beau Townsend feels classy, is generally affordable, has local appeal, and runs intelligent advertisements. I like Ron Burton (bought two Escapes in the past 5 months from him) because he is a normal guy, doesn't "hawk" you, and allows you to take your time. Beau Townsend's service and Ford's style & quality is the only reason I haven't purchased a Lexus. One other comment: in the drop-down box in this survey, where you select "How did you hear about us", DealerRater should have the entry "Repeat customer". More

Kevin Berger was very friendly and helpfull. He got me in the range that I was willing to pay and He explanded every thing about the inside. the range that I was willing to pay and He explanded every thing about the inside. More

We found our overall experience as simply great. The persons that we worked with (Tom Bookwalter and Chris York) were both a great help in putting us, not only in the right vehicle, but at ease and bot persons that we worked with (Tom Bookwalter and Chris York) were both a great help in putting us, not only in the right vehicle, but at ease and both made us feel like we were someone special and not just another number to them. We would like to extend to anyone looking for either a new or used vehicle in the future to not hesitate to deal with Beau Townsend Ford and more directly, with either Tom or Chris. More