Beau Townsend Ford

Good experience Ready in a timely manner. They fixed my breaks. I would have liked to have talked to someone to get more information about the breaks and to address my other issue with the do They fixed my breaks. I would have liked to have talked to someone to get more information about the breaks and to address my other issue with the door panel. They could not get the problem to present itself during the service. It would have been nice to talk with a service agent to describe my issue More

Mobile service was very convenient. Technicians were punctual. Technicians were very friendly and proficient. Did exactly what they said they would within the time that they had all Technicians were punctual. Technicians were very friendly and proficient. Did exactly what they said they would within the time that they had allotted. Could see immediate improvement upon their completion. More

Beau Townsend Ford was an amazing experience from the beginning to the end. Five start dealer for sure. Upfront and honest. beginning to the end. Five start dealer for sure. Upfront and honest. More

Everything was well taken care of and properly done Service department was excellent and prompt Service department was excellent and prompt More

Service was great timely manner kattie was great at what she does highly recommend her she does highly recommend her More

Absolutely excellent! I typically do not like the car buying “experience” and hate playing games. Tony made the experience super easy and I cannot say how much I appreci I typically do not like the car buying “experience” and hate playing games. Tony made the experience super easy and I cannot say how much I appreciate that! More

Took our 2020 F250 in for a check out regarding a recall notice and a service. Had already decided to leave the vehicle rather than wait since the recall could take some time to address. Check in and drop o notice and a service. Had already decided to leave the vehicle rather than wait since the recall could take some time to address. Check in and drop off went smoothly. Kayla asked about the service bulletin for the third brake light camera and we discussed that at this time the camera appears to be functioning correctly. The service valet was standing by and was able to take me home without delay. Kayla updated me on the vehicle progress and some additional recommended repairs via text message. I called her and we discussed what the technician was suggesting be done. After getting approval from my financial advisor, was able to approve the additional expenses via text message. Notification of the completion of the service and repairs was done via text message as well. I was completely satisfied with the whole service experience as is usually the case. Would use the Beau Townsend service department in the future without hesitation. More

Price of service was all over the place. Vehicle was supposed to be done on a Friday and wasn’t done until Tuesday night Vehicle was supposed to be done on a Friday and wasn’t done until Tuesday night More

Super easy to work with! Was able to do the entire process remotely and have the car delivered to me. Was able to do the entire process remotely and have the car delivered to me. More

Justin went above and beyond in explaining the features and tech within our New F450!! So glad he took the time to explain things that my wife and I thought we knew but didn’t!! Thanks again Justin!! and tech within our New F450!! So glad he took the time to explain things that my wife and I thought we knew but didn’t!! Thanks again Justin!! More