Beau Townsend Ford

Took our 2020 F250 in for a check out regarding a recall notice and a service. Had already decided to leave the vehicle rather than wait since the recall could take some time to address. Check in and drop o notice and a service. Had already decided to leave the vehicle rather than wait since the recall could take some time to address. Check in and drop off went smoothly. Kayla asked about the service bulletin for the third brake light camera and we discussed that at this time the camera appears to be functioning correctly. The service valet was standing by and was able to take me home without delay. Kayla updated me on the vehicle progress and some additional recommended repairs via text message. I called her and we discussed what the technician was suggesting be done. After getting approval from my financial advisor, was able to approve the additional expenses via text message. Notification of the completion of the service and repairs was done via text message as well. I was completely satisfied with the whole service experience as is usually the case. Would use the Beau Townsend service department in the future without hesitation. More

Price of service was all over the place. Vehicle was supposed to be done on a Friday and wasn’t done until Tuesday night Vehicle was supposed to be done on a Friday and wasn’t done until Tuesday night More

Super easy to work with! Was able to do the entire process remotely and have the car delivered to me. Was able to do the entire process remotely and have the car delivered to me. More

Justin went above and beyond in explaining the features and tech within our New F450!! So glad he took the time to explain things that my wife and I thought we knew but didn’t!! Thanks again Justin!! and tech within our New F450!! So glad he took the time to explain things that my wife and I thought we knew but didn’t!! Thanks again Justin!! More

Tevin was excellent and the truck is amazing! !!! I love it and will stick with it. !!! I love it and will stick with it. More

Made the process easy. Quick to respond back and look forward to working with them again in the future! Quick to respond back and look forward to working with them again in the future! More

We went out of our way to take our Fords and my Nissan to Beau Townsend because of the reputation. I have been very disappointed in the service and treatment at his dealerships and won't be going back. There Beau Townsend because of the reputation. I have been very disappointed in the service and treatment at his dealerships and won't be going back. There are other dealers much closer to where I live and work. More

Eric was awesome very helpful an amazing salesman very transparent cut clear and to the point definitely amazing at what he does 10/10 recommend him I would buy every car from him if I had the choice defi transparent cut clear and to the point definitely amazing at what he does 10/10 recommend him I would buy every car from him if I had the choice definitely a wonderful experience thanks to him!!!! More

Quick service and the guy that checked me out was great will definitely come back again. will definitely come back again. More

Timely service with good people. I would recommend the dealer for future work on my vehicle. I would recommend the dealer for future work on my vehicle. More