Beau Townsend Nissan

Jake - in Service Department Our first time using Beau Townsend Service Department. We live over 30 minutes away, so it would have been more convenient to choose service closer t Our first time using Beau Townsend Service Department. We live over 30 minutes away, so it would have been more convenient to choose service closer to home. Upon calling the service department, I spoke with Jake. He listened to our needs and concerns, was very polite, and told us how they could help us. We decided to drop off both of our Nissan Versa Notes together - one (the black one = Pepper) needed a thorough check-up before the nearing end of the 36,000 warranty, as well as routine maintenance. The other (the white one = Salt) was in for its first oil change after being driven as a new car - routine maintenance was needed. As above, Jake took our call and told us how to proceed. Jake called the house when the work was complete. He answered all of my questions very thoroughly and without rushing. No surprises on added work to be done. No surprises on added costs. We were very impressed with Jake - from our initial phone call to picking up our vehicles. Jake displayed qualities that we hold dear: honestly, genuine concern, caring, kindness, trustworthiness, and integrity. We will return to Beau Townsend when Salt & Pepper need further check-ups, as well as when our Nissan Leaf needs check-ups. Again - this dealership is out of our way. There are many other choices for service that are much closer to our home. We chose to give this service department a try, and Jake made us want to continue to come back. We had a very smooth experience. Thank you, Jake. More

New Car Lease I came in from out of town to lease a new car. Found everyone to be extremely helpful. After hearing my long wish list, they found the car that work I came in from out of town to lease a new car. Found everyone to be extremely helpful. After hearing my long wish list, they found the car that worked for me! Great experience! More

New Car Experience Corey showed us many different options and worked to help us find the best car for our budget. Everyone we worked with was pleasant and helpful. Ove Corey showed us many different options and worked to help us find the best car for our budget. Everyone we worked with was pleasant and helpful. Overall a positive experience. More

Good Experience The staff was friendly and helpful. They were very accommodating and offered advice. They were knowledgeable on the line of vehicles the lot offered. The staff was friendly and helpful. They were very accommodating and offered advice. They were knowledgeable on the line of vehicles the lot offered. I would recommend this dealer for sure. More

car lease Damon was extremely friendly and helpful. He was actually jogging back and forth to the service dept. to get the deal done. We were only leading a c Damon was extremely friendly and helpful. He was actually jogging back and forth to the service dept. to get the deal done. We were only leading a car but he treated us like we were buying a fleet of cars for a business. More

Refreshingly easy! My wife's lease was due and we decided just to take a look at what was available. Anthony called to let us know our options. Even though they were r My wife's lease was due and we decided just to take a look at what was available. Anthony called to let us know our options. Even though they were ready to close for the day, the staff made sure we were accomodated. We worked with Paulette Jarrod. They made sure we got the best deal and were incredibly friendly. Arash did a fantastic job when it came to finance. Thanks! More

Damon Was Great to Work With Very helpful Very friendly Very professional yet fun to work with Very knowledgeable Damon is very personable Best experience we have had while p Very helpful Very friendly Very professional yet fun to work with Very knowledgeable Damon is very personable Best experience we have had while purchasing a car More

It was a great experience Cory was very nice and helpful! Great service and friendly people you can't go wrong going there! I have a great friendly experience every time I go! They get you in & out fast Great service and friendly people you can't go wrong going there! I have a great friendly experience every time I go! They get you in & out fast More

Easy and convenient The dealership was very nice and clean. The staff there was very nice. And Mr. Hughes was very pleasant on the phone and in person. The dealership was very nice and clean. The staff there was very nice. And Mr. Hughes was very pleasant on the phone and in person. More

wonderful experience Everyone was efficient and professional. Also they were all very courteous and accommodating. I felt like I was treated fairly and honestly. The wh Everyone was efficient and professional. Also they were all very courteous and accommodating. I felt like I was treated fairly and honestly. The whole process seemed very straight forward and easy to get through. I was very impressed with their personal interest in me as a customer. More