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Beaver Toyota of Cumming - Service Center

Cumming, GA

4.3
543 Reviews
Call Service Center (470) 533-2060

543 Reviews of Beaver Toyota of Cumming - Service Center

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May 12, 2025

Honey is amazing. She's the perfect combination of professional, friendly and knowledgeable. Grateful she is my service advisor. More

by LIFEISGREAT36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honey
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May 19, 2025 -

Beaver Toyota of Cumming responded

We're glad to hear about your experience with our team at Beaver Toyota of Cumming. Thank you for sharing your thoughts and be well.

May 12, 2025

Great Customer Service Professional courtesy and knowledge Listening and advising Cheron the Service advisor was excellent!!! More

by CHEMCHEMTABORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Cheron provided excellent service and made your experience exceptional. We pride ourselves on professionalism, courtesy, and listening to our customers, so it’s great to know Cheron embodied these qualities. We appreciate your business and look forward to serving you again in the future!

May 12, 2025

Had an appointment for 2 tires at 8:30 and did not finish til 1:00 or after! Why make an appointment . Don’t have time to sit for4 or , More hours for 2 tires. More

by CLARK.ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your feedback, and we sincerely apologize for the long wait time during your recent visit. We understand how frustrating it can be to have an appointment and still experience such delays. Your time is valuable, and this is not the experience we aim to provide. We are reviewing our scheduling process to ensure more timely service in the future. We hope to have the opportunity to better serve you next time.

May 12, 2025

Chris Weight was very helpful in getting the maintenance work completed. Will use him next time. More

by gcronic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for your kind words! We’re so glad to hear that Chris provided excellent service and helped get your maintenance work completed. We’ll be sure to pass along your feedback to him, and we look forward to assisting you again in the future!

May 12, 2025

Good service and finished with in an hour for 10000 miles service. Need to improve water service and vaccume More

by pothInenIpItchaIah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenielle Holderfield, Patrick Abad, ANTHONY ATTANASIO
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May 13, 2025 -

Beaver Toyota of Cumming responded

Thank you for your feedback! We're glad to hear that your 10,000-mile service was completed promptly. We appreciate your suggestion regarding the water service and vacuum, and we’ll certainly work on improving those aspects for a better overall experience. We look forward to serving you again and ensuring an even better experience next time!

May 12, 2025

Car was ready in less than a hour. And was updated always. Awesome job . Do recommend More

by lupejessi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Scharmann, Jenielle Holderfield, Jerry Rangel, Sergio Salcedo, Brad Williamson, Patrick Abad, Demetrius Tatum, Jeff (JW) Whitaker, Ashtin Phillips
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for the wonderful feedback! We’re so glad to hear that your car was ready quickly and that you were kept updated throughout the process. We truly appreciate your recommendation and look forward to serving you again in the future!

May 12, 2025

Went above and beyond for service! Did and complete undercoat, which was beyond expectation. Great experience and will happily refer others. More

by westleyagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kerth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for the kind words! We’re so glad to hear that our team went above and beyond to exceed your expectations with the undercoat service. It’s great to know you had a fantastic experience, and we truly appreciate your willingness to refer others. We look forward to serving you again in the future!

May 11, 2025

Everything was great and very fast! all people very nice and informative! Looking forward to doing more business with you thank you More

by TPEARCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any of these people
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for your great feedback! We’re so glad to hear that everything was fast, smooth, and informative. We truly appreciate your business and look forward to assisting you again in the future!

May 11, 2025

Even with appointment it took 1. 5 hours. Hopefully it won't always be the case. More

by alainmontecillo1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your feedback. We apologize for the longer wait time, even with an appointment. We understand how important your time is and are working to improve our scheduling and efficiency to prevent this from happening in the future. We appreciate your patience and hope to provide a quicker experience next time.

May 11, 2025

Great service! Courteous and efficient! Love the Technology and seamless utilization! Thank you, Beaver Toyota! More

by khmedlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for your kind words! We’re so glad to hear you had a great experience and enjoyed the technology and seamless service. We truly appreciate your business and look forward to assisting you again in the future!

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