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Beaver Toyota of Cumming - Service Center

Cumming, GA

4.6
418 Reviews
Call Service Center (470) 533-2060

416 Reviews of Beaver Toyota of Cumming - Service Center

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May 11, 2025

A two hour wait is insane. They need to book less at one time. That place was full. Book your appointments according to what you can handle. More

by sheilamashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenielle Holderfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your feedback. We sincerely apologize for the long wait time you experienced—it’s not the level of service we strive to provide. We understand how frustrating that can be and appreciate your suggestion. We’re actively working to improve our scheduling to ensure more efficient service in the future. We hope to have the chance to serve you better next time. If you’d like, please feel free to contact us at aolson@beavertoyota.com to discuss your experience further.

May 11, 2025

Great experience. Cassidy, our salesman, was the best and Markell, our finance guy, was very helpful also. I would highly recommend. More

by RCDC0
Recommend Dealer
Yes
Employees Worked With
Markael Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassidy
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your great experience! We’re so glad to hear that Cassidy and Markell provided excellent service throughout your visit. We’ll be sure to pass along your kind words to both of them—they’ll be thrilled to know you appreciated their help. We truly appreciate your recommendation and look forward to serving you again in the future!

May 11, 2025

Great service! Courteous and efficient! Love the Technology and seamless utilization! Thank you, Beaver Toyota! More

by khmedlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for your kind words! We’re so glad to hear you had a great experience and enjoyed the technology and seamless service. We truly appreciate your business and look forward to assisting you again in the future!

May 11, 2025

Sat Labord is the reason our family uses Beaver Toyota for all our automotive needs. Thank you Sat! More

by JASONWETZEL1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Labord
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you so much for your kind words! We’re thrilled to hear that Sat Labord has been such a positive part of your experience with Beaver Toyota. We’ll be sure to pass along your thanks to Sat, and we truly appreciate your continued trust in us for all your automotive needs. We look forward to serving you and your family for many years to come!

May 11, 2025

Everything was great and very fast! all people very nice and informative! Looking forward to doing more business with you thank you More

by TPEARCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any of these people
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May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for your great feedback! We’re so glad to hear that everything was fast, smooth, and informative. We truly appreciate your business and look forward to assisting you again in the future!

May 11, 2025

Even with appointment it took 1. 5 hours. Hopefully it won't always be the case. More

by alainmontecillo1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat
Report | Print
May 12, 2025 -

Beaver Toyota of Cumming responded

Thank you for sharing your feedback. We apologize for the longer wait time, even with an appointment. We understand how important your time is and are working to improve our scheduling and efficiency to prevent this from happening in the future. We appreciate your patience and hope to provide a quicker experience next time.

May 10, 2025

She was absolutely amazing and took care of me. Made sure my car was done in a timely manner and also gave me a free visit to the salon!!!! More

by kheavington1
Recommend Dealer
Yes
Employees Worked With
Sat
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May 13, 2025 -

Beaver Toyota of Cumming responded

Thank you for the wonderful review! We’re so glad to hear you had such a great experience and that you were well taken care of. We’ll be sure to pass your kind words along to the team member who helped you—they’ll be thrilled to hear it!

November 04, 2024

My service rep, Garrett Reid was extremely helpful and professional. Kept me informed through every step of my service and made helpful recommendations. More

by dsp270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Reid
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September 20, 2024

Not having a service appointment was not a problem. Got in for an oil change and alignment check in a timely manner. Great service; great dealership!! More

by jimmymacd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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September 02, 2024

As always, they took great care of us and my car! They have the best salesmen and the best service department! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David B.
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