Beaverton Nissan

Beaverton Nissan… Not a place to go if you are looking to buy a truck. We did our research before showing up. We knew what we wanted , all we needed was someone to make a with deal and show us the item. buy a truck. We did our research before showing up. We knew what we wanted , all we needed was someone to make a with deal and show us the item. When we first pulled into the lot and got out of our car Daryl M. was on us. Asked how we were put out his hand. My husband does not shake hands with people until the deal is complete. Daryl M. started making comments about how weird that was and some religions do not to that either. My husband was very up front with what he wanted. We told Daryl M. we were looking for a Nissan frontier /king cab 4x4 . Daryl M.walked us to the truck area and showed us Tiatains/extended cab when we specifily asked for the Frontier/king cab 4x4. We did not want a big truck. I cant see over the hood of big trucks. My husband was being mindful and wanted me to be able to drive the truck. There had been a silver one we looked at and I really didn’t care for the intierior was not that attractive. Daryl M. took us to the the front of the building and showed us a black Frontier/extened cab 4x4 – pro. There was no gas in the truck, so we drove to the gas station and put $7.00 in (daryl paid), So we could test drive it. My husband and I test drove the truck gave a nice ride. Over all this was a very nice truck . During the test drive I told Daryl M. Sell me the truck tell me about it. He told us basic information about the truck and I made a toyota joke. You know gas pedal and brakes. We drove only one truck and had been up front the whole time. Did not want to be jerked around pricing or any other “dealer mumbo jumbo”. The price was listed for the Frontier/extened cab 4x4 – pro was $31,000.00 and change. We did not need all the bells and whisle with this one. We asked about rebaits and ensintives, but Daryl M. said that there are none for this vehicle. We did not want to pay that much for a truck, so we asked if there were any other frontier/king cab 4X4’s we could look at. Daryl went and brought up another truck. Guess which one….. The silver one we first looked at. I looked at it, climbed inside again and said “hey isn’t this the first truck we looked at” My husband laughed and said “ she caught you”. We were kinda ok with the price of the silver one, and yeah I guess it wasn’t that bad. So the price was what brought us to the silver one and it was really all the truck we needed. $28,915.00 + fees . The husband and I agreed to see what type of deal we could get on the truck. We sat down to do the little square game… you know what I mean. Trade in allowance none, Price $28,915.00 + fees, No cash down payment $350.00. This was the “steps Daryl M had to show us before presenting it to his manager” . .We had told him to come back with the best price they could give us and we would go from there, I told him good luck. When Daryl retuned he came back with an idiot contract for 84 months and did not bring the price of the truck down. Accutal numbers : 84 months and payment of $359.00 per month or $1,888.00 down and 84 months payment of $383.00 per month. The deal that was presented was laughable. My husband said this is the best you can do. My husband got up from his chair and said, “ we are done here and thank you for your time” . My husband shook daryls hand and we stated for the door Daryl was not happy with us not buying a truck. He followed us to our car and said “ I went out of my way to show you all of these truck and your not going to buy one”, Then this was the icing on the cake daryl says “ what do you do go out and mess with salesmen” “ and you shook my hand”. My husband said that was to thank you for your time and to say good by. Needless to say that made my husband take a step back and we got into our car. The next thing we know Mehdi Arabzadeh (Sales manager) come out and asked what the problem was. My husband explaind if what was presented was the best price/deal then we are done here. Mehdi A. said give me 30 seconds of your time let me look at this and I will be right back.. Mehdi A. came back with another offer of “ $24,927.00 (AR) @ 84months $343.00 payment @ 3.91%. Again where is the deal ? My husband told Mehdi A. about the comment Darly M. had said about “ what do you do go out and mess with salesmen”. Mehdi A. apploigized for that, he also said that he would bend over backwords to workwith us on free oil changes for the truck for life, and that if we bought the truck from them that Daryl M. would not get any commison or bonus for the sale. My husband thanked Mehdi and said “we were done here and thank you for your time”. We will never step foot on that lot, and we will tell everyone we know that this dealership is a joke and to be warned if they plan to ever buy a car from them. My husband looked on the Edmunds page and found rebates and 0% financing for 60 months on the the 2010/2011 frontiers so you tell me. OHHH I did get my truck, I love it Wilsonville Nissan is the best place to go.. and Jay is your guy to talk to More

After visiting two other dealers we went to B-N. The ydid not have the Maxima we wanted but they found it for us at the price we wanted to pay. The sales person Went over all features patiently and eve ydid not have the Maxima we wanted but they found it for us at the price we wanted to pay. The sales person Went over all features patiently and even programmed our phones. The manager Mehdi never offered us any extra warranties or sealants, other wise we wouldve walked away. We were in and out in less than an two hours alltogether. I will service my Maxima there and recommend all friends and family. More

I bought my 2004 Nissan Altima in due to a noise in the front when I would hit a bump. I paid the $100 diagnostic fee. I was told my struts needed replacing at less than 40,000 miles on the car at a cost o front when I would hit a bump. I paid the $100 diagnostic fee. I was told my struts needed replacing at less than 40,000 miles on the car at a cost of around $1000. I shopped around and found another shop for a second opinion. They checked the car, said the struts were "excellent" and showed me the rock that was causing the noise. The reason for my rating is I reported this to Beaverton Nissan and got no response and they were not willing to return my $100 for the bogus repair estimate. If you choose to go there get a second opinion. More

This experience was awful. The sales person was nice, but the financial person said on the sales floor, in front of other customers "You have bad credit... you should be looking at something else" and handed the financial person said on the sales floor, in front of other customers "You have bad credit... you should be looking at something else" and handed me a key to a 2000 model car with over 100k miles. Unprofessional and offensive. I will never be back, and neither will any of my friends or family. More

The service team was very unprofessional. I was dropping of my vehicle and overheard some of the advisors saying lude comments about some young women that were in the service department waiting room. The me of my vehicle and overheard some of the advisors saying lude comments about some young women that were in the service department waiting room. The men there were polite to your face and then turn around and say vulgar comments that you could only have expected to embarrass a sailor. Its a frightfull thought to consider how often the customers are treated as an item in a meat market! As a customer or human who places value in moral codes, it was a humiliating experience. Its a sad day indeed when businesses are so loose that their employees arent even repremanded for such immature, distasteful behavior! Sure, they may be able to do your oil change (hopefully, they wont forget to put your oil filter back on and then not break the gasket) but, is it worth the ludism of the service advisors? I think not!!!!! More

I made a huge mistake in doing business this this company. First off,they will tell you one thing and do something completely different. Make sure that you get everything in writing, or better yet, company. First off,they will tell you one thing and do something completely different. Make sure that you get everything in writing, or better yet, record the conversation. You will be glad you did. Don't even get me started about customer service after the sale. It is non-exsistant. Basically, if you do do business with this company, I can not stress enough- CYA! All they want is your money. If you wouldlike to know more, contact me. More

This is an update to an earlier review I posted. I tried editing my first review, but each time got an Unable to Display Page error, so I'm adding a new one. Two hours after I posted my review of this d editing my first review, but each time got an Unable to Display Page error, so I'm adding a new one. Two hours after I posted my review of this dealership, my 2004 Murano broke down. The culprit? A hopelessly corroded wiring system, which necessitated both the wiring harness and alternator replacement. The alternator replacement was simple, however, because this particular repair hasn't been performed frequently or at all on a Murano, Nissan doesn't even have specs on how long the repair should take. Since I live in Olympia, I took the car to the Bruce Titus Olympia Nissan dealer for repairs, rather than tow it over 100 miles to Beaverton Nissan, where I bought the car. Bruce Titus had never replaced the wiring harness on a Murano before because they've never seen one fail. My car has been at the Nissan dealership for over a week because they had to order the wiring harness, then figure out how to replace it. I had the car two days before it broke down and have been without it now for ten. I'm supposed to get it back later today. Fortunately, all the repairs, the towing and the rental car were covered under Nissan's original manufacturer's warranty. Otherwise, I'd be out around $2500, but there's no deductible, so the only thing I've had to pay is for gas for the rental car. Needless to say, I have to revise my ratings for Beaverton Nissan's quality of service and overall experience. The car was supposedly certified, but the problem was easily diagnosed by Bruce Titus in Olympia within 10 minutes, so Beaverton's service department should have noticed the wiring corrosion during the inspection before they certified the car. I did receive a heartfelt apology from my sales person, Melanie, and an offer of a free oil change if I'm ever in Beaverton. I also asked Melanie to pass on the details of my experience to the service department. I'm not too optimistic about it changing anything, but hope that they'll be more careful and thorough in the future before certifying their cars. I guess my advice, which is always good practice, would be to get an independent inspection of a used car before purchase. If I didn't live over 100 miles away from where I bought the car, I certainly would've done so and would've insisted that Beaverton complete the repairs before buying the car. And if they refused, I would've looked elsewhere for the car. More

I located my "dream car" on the internet at Beaverton Nissan. I emailed for more information and received a call back from Melanie, their internet sales manager, within five minutes. I also rec Beaverton Nissan. I emailed for more information and received a call back from Melanie, their internet sales manager, within five minutes. I also received an email response from one of their sales people at another one of their dealerships within a half hour. Unusual, since I'd emailed several dealers over the past three weeks for more information on a car and never received a response...ever. It made me wonder why have an emailing for more information feature if they never check or respond. This renewed my faith in at least one dealership's emailing tool. Since I live in Olympia, I set up an appointment to see the car the next day. When I got there, the car was available and, though used, certified and in perfect condition. The negotiating process was fair and the staff was flexible and friendly. Also, the car I purchased was sale priced at around $5000 under blue book, which made the whole deal even more appealing. In three weeks of constant searching for this car at a price I was comfortable with and the features I needed, this was the best car I found at the best price. Without hesitation, I would recommend this dealership. More

I was there last night to purchase a pre-owned 2004 Nissan Quest. With my trade in and everything, after 4 hours of negotiations, the final purchased price we finally agreed was $262 a month for 60 mon Nissan Quest. With my trade in and everything, after 4 hours of negotiations, the final purchased price we finally agreed was $262 a month for 60 months. When we are about to sign the contract, good think I catch it, they've silently changed the amount of months to 72 months. Not a single word from them. And when I question it, they changed their story left and right and finally offer me to buy it at $269 for 66 months. What a bunch of crook! I didn't even bother to re-negotiate with them anymore and just walked out. Their sales person was on the other hand nice though. He called me back to appologized. And today, I saw their advertisement for the same vehicle for $3k cheaper than what they told me last night! I guess they bumped up their sale price to cover up the cost of my trade in. They didn't realized that I can still look at their website and found that it is ON SALE for 3k less money!!! So, just watch your back when buying from this dealer. Better yet, don't even get caught dealing with them. Move on to other dealers. There are many other good dealers in town! More

Staff is extremely unprofessional. We brought a brand new 2004 Nissan Maxima in for service (only had the car one month... it's been in the service department twice).<br>Not only can they not "Find" the new 2004 Nissan Maxima in for service (only had the car one month... it's been in the service department twice).<br>Not only can they not "Find" the problem, they have had the car for a week, no one has attempted to call us, we have to call them repeatedly only to get put to voice mail. When we go in to the dealership the "Managers" are either never there or busy.<br>Our new car that we left with them has been parked on a busy street outside of their lot (not even behind their gates) for days with no one attending to it.<br>We witnessed some of the sales men, at closing, walk around to lock cars on the lot and WALK OVER THE TOPS OF THE CARS FOR SALE to get to the next one, yelling at each other, playing music loudly. Then, as each one of them drove away (in a dealer car of course) the sped out of the dealership with music blaring. So, are they driving the cars that consumer's are ultimately going to purchase, and then driving them recklessly? I would look elsewhere if you want a new Nissan. More