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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.5
407 Reviews

407 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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July 02, 2025

Won’t buy from anywhere else. Service is great, quick and thorough. Never have to wait, can always get in especially if it’s and urgent repair More

by SBEAM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Nothing but excellent service from the staff at Beck Dodge,they are always Johnnie on the spot with my vehicle More

by CKN412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great feedback! We're so glad to hear that you've consistently received excellent service from our team. Being "Johnny on the spot" for our customers is exactly what we strive for, and we truly appreciate your continued trust in Beck Dodge. We look forward to serving you again soon!

July 01, 2025

Oil was changed properly and reminder sticker was put on correctly also wait time was minimal More

by kevinwayne4320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Mott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for the 5-star review, Kevin! We appreciate your business and will look forward to seeing you next time!

June 30, 2025

Good communication. Fast service and fair pricing. Friendly employees. Highly recommended for any future services. More

by Buddyintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Service)
June 29, 2025

Shane mcbay doesn’t know nothing about finances even after i told terry not to have them run my credit through multiple lenders it was still done like he was gonna get an approval does this clown unders More

by Joshua McClellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane mcbay zero stars
Jun 30, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Joshua, Thank you for your feedback. We sincerely apologize for your experience and understand your frustration. Your satisfaction is very important to us, and we’d appreciate the opportunity to speak with you directly to make this right. Please contact us at your convenience. Thank you again for bringing this to our attention.

Jun 30, 2025 -

Joshua McClellan responded

Who is my point of contact?

Jul 02, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Josh, I just spoke with our manager. He is going to reach out to you today.

Jul 02, 2025 -

Joshua McClellan responded

Still no call and this dumb guy Shane mcbay is so stupid he ran my credit through ally and i already have a auto loan through them for my dodge Durango smh but this guy knows finances what a joke!!!

June 28, 2025

Why is it that I just received an oil change and my windshield wiper fluid is empty? It makes me wonder if my car was serviced. More

by jsperry9462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Whitmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your concern. We apologize for any confusion or frustration this has caused. During every service, we aim to check and top off all fluids, including windshield washer fluid. Clearly, we fell short here. We’d like to inspect your vehicle again and make this right. Please contact me at (386) 328-0344, ext. 135. Thank you for bringing this to our attention.

June 27, 2025

Always really good service and friendly people. My services have been quick but thorough. I recommend their service. More

by drago99italy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We appreciate your business and your recommendation. See you next time!

June 26, 2025

Service was quick the job was performed as requested. We would definitely come back again More

by kevinwayne4320
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello, Kevin, Thank you for the kind review! We're happy to hear that your service was quick and completed just as requested. We truly appreciate your trust in us and look forward to welcoming you back again in the future!

June 25, 2025

Coupon was for oil change, tire rotation and multipoint check - fluids too! Got there at 9 am appointment - left at 11 am. Confusion over oil quantity - I claim less than 7 qts, service rep indicate 7.4 More

by Wasathumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon, Joeseph
Jun 25, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your detailed feedback. We apologize for the confusion and the oversight during your visit. Your experience does not reflect the level of thoroughness and service we aim to provide. We appreciate you bringing these issues to our attention, and we will be using your comments to address the concerns with our team to prevent similar occurrences in the future.

June 23, 2025

Very Professional Service Department. They keep you very well informed on anything that is happening. More

by Zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our Chrysler Service Department. Keeping our customers well-informed and providing professional service are top priorities for us. We appreciate your support and look forward to serving you again in the future!

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