Beck & Masten Buick GMC - Service Center

Good work, but I really get tired of you trying to sell up to me. Service recommend throttle bottle cleaning, which cost less than $20 for product, and easy to do. Wanted to charge me $160 to do. Also reco up to me. Service recommend throttle bottle cleaning, which cost less than $20 for product, and easy to do. Wanted to charge me $160 to do. Also recommended a front-end alignment, which was based on mileage, and not on that the alignment was actually out..another $150 expense. Stop recommending work or service which isn’t required. Don’t trust service advisors to be honest. More

Always a great experience working with George Avila. Very professional and courteous. Knowledgeable as well. George special ordered a rear bumper for my 2015 Silverado. He said it would be 3 days for it to a professional and courteous. Knowledgeable as well. George special ordered a rear bumper for my 2015 Silverado. He said it would be 3 days for it to arrive. It came in 2 days. I was very pleased. More

I had not heard from Mr. Pierce. However, I resolved by someone else. Mr. Trevino was wonderful in getting me resolved. Thank you for following up with me. someone else. Mr. Trevino was wonderful in getting me resolved. Thank you for following up with me. More

Alex and Raul really went above and beyond! Very satisfied with my purchase! Finance and management team, awesome job! Thank you so much guys ! Tre satisfied with my purchase! Finance and management team, awesome job! Thank you so much guys ! Tre More

Great service work on lost keys! Great service work on lost keys. Very nice to work with and keep the cost at a very reasonable level. Done in one day. Very pleased. Great service work on lost keys. Very nice to work with and keep the cost at a very reasonable level. Done in one day. Very pleased. More

Why would I pay for a GM defect Took my 17 Sierra Denali in for oil change and tire rotation. I also am having the transmission problems and the clunking issue that G.M. has a class Took my 17 Sierra Denali in for oil change and tire rotation. I also am having the transmission problems and the clunking issue that G.M. has a class action suit against them. Lee acted like he was doing me a favor by having the tech look at the problem and not charging for the troubleshooting. My problem still exists. More

Outstanding Service! I visit the Beck & Masten North location repeatedly and the service is always outstanding! The staff is very professional and courteous. Special thank I visit the Beck & Masten North location repeatedly and the service is always outstanding! The staff is very professional and courteous. Special thanks to Evie for the great customer support and service. More

Oil change and multi point check Took little longer this time and had an appointment but took 2 hours. But dealer, feel less worried about overall service. Still my dealer will return Took little longer this time and had an appointment but took 2 hours. But dealer, feel less worried about overall service. Still my dealer will return. More

Oil and wash Appointment drop off and picked up had free truck wash while they had it This is my fourth vehicle from this dealership. Lov GMC. Hands above Chevy Appointment drop off and picked up had free truck wash while they had it This is my fourth vehicle from this dealership. Lov GMC. Hands above Chevy More

Sales Good, service bad Scheduled appointment for oil change and it took 1.5 hours. I was able to purchase the vehicle in about the same amount of time. Scheduled appointment for oil change and it took 1.5 hours. I was able to purchase the vehicle in about the same amount of time. More