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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
3.8
93 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 93 reviews

May 22, 2024

Margo was really nice and helped me with every question I asked. She helped me through the whole process More

by ddc5087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
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Helpful
May 21, 2024

Dealership was easy to schedule an appointment and got my service started immediately upon arrival. More

by jonpalmer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Helpful
May 16, 2024

Good place good customer service. Ask for Margo she really know what customer service means! More

by Edz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, jeremy, anushka
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May 16, 2024 -

Beck & Masten Kia responded

We're delighted to learn about your positive experience and the great assistance provided by Margo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 15, 2024

Recently had a very good car buying experience at Beck & Masten Kia. Price was fair, dealership physical condition was great, salesperson was very knowledgeable. I believe I was able to make an agreeable d More

by Kia deal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
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May 17, 2024 -

Beck & Masten Kia responded

Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 15, 2024

It took a month and a half after I signed the contract to get my car. I could go on and on about the bad experience I had with them. More

by Carbonero
Purchase Time
Recommend Dealer
No
Employees Worked With
Manny Escalante
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May 15, 2024 -

Beck & Masten Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 13, 2024

Horrible experience. I located a vehicle online and prior to my arrival to the dealership I was informed that the vehicle was still there. Upon my arrival I was informed More

by Tay17
Recommend Dealer
No
Employees Worked With
Fitima
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May 14, 2024 -

Beck & Masten Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 10, 2024

The process is seamless from check in to checkout. Communication with my advisor is great . More

by H.Claudette Hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
May 15, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 10, 2024

Awesome. Thank you. Jason did a wonderful job getting my car serviced and in reasonable time. More

by sdhaynes1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 15, 2024 -

Beck & Masten Kia responded

It's fantastic to hear that you had a great experience and that Jason provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 10, 2024

They always take good care of my KIA. I trust them to explain all the charges. They have been my dealership for 12 years. More

by bjouett@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason took care of me.
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May 11, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 10, 2024

Excellent service very professional quick and friendly service, everyone on the dealership was very helpful and professional More

by gonzalez8846laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Hickman and Ever Sanchez
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May 11, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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