Bedford Chrysler Dodge Jeep Ram - Service Center

Very confusing, I set up appointment with a person in a call center for service and spent about 1/2 an hour with the person on the phone. The person said I was all set and the dealer would call me with the call center for service and spent about 1/2 an hour with the person on the phone. The person said I was all set and the dealer would call me with the appointment time. One week on no phone call. I finally got through to the dealer and they did not have the information of my appointment. The dealer person was great and the service people were great but I was an 1/2 of an hour of my life on the phone with a person that did nothing for me. The system has to get better. More

Service is excellent. Staff is very professional Easy to get an appointment Recommend highly Would use again Staff is very professional Easy to get an appointment Recommend highly Would use again More

Service advisors are always helpful, knowledgeable and professional. I always feel they are being honest professional. I always feel they are being honest More

This location is efficient, professional, and responsible. Kimberly is amazing and exceeds all expectations.. Will definitely use this location again. responsible. Kimberly is amazing and exceeds all expectations.. Will definitely use this location again. More

Bedford Jeep is the best dealer ever they made my dream come true and the Service Dept is fantastic also !!!! Go today to shop you will not be disappointed . come true and the Service Dept is fantastic also !!!! Go today to shop you will not be disappointed . More

“I recently had the Service My Jeep with Bedford Chrysler Dodge Jeep Ram and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly st Dodge Jeep Ram and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. They took the time to listen to my concerns and provided expert advice on the necessary repairs… More

Service is always done quickly and with a smile! They are honest and open about pricing and services They are honest and open about pricing and services More

Short , you guys are big crooks. If you guys are the only Jeep in the Country, I'll never drive Jeep in my life. I regret every penny i spend in your establishment. If you guys are the only Jeep in the Country, I'll never drive Jeep in my life. I regret every penny i spend in your establishment. More

No proactive updates on my vehicle status All updates where printed by me No perceived concern that they were not able to provide a service loaner passed me off to another sept almost like it wasn’t t where printed by me No perceived concern that they were not able to provide a service loaner passed me off to another sept almost like it wasn’t their problem. Was provided one reactive status update advising my vehicle would be done week before last it wasn’t and there was no update until a week ago July 5 advising it was done. This left me no ability to plan my pick up and return of said rental vehicle More

they were able to diagnose a long standing issue correctly and fix it promptly great job! correctly and fix it promptly great job! More