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Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
181 Reviews

181 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

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February 09, 2024

Very attentive and very personable, helpful and friendly customer service My needs were taken care of. More

by Cdecker054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our customer service team was attentive, personable, and helpful. It's our goal to ensure that all of our customers' needs are taken care of. We appreciate your feedback and hope to serve you again soon.

February 03, 2024

Great experience Kim is awesome I was in and out in an hour and a half just like she said More

by Autonickmaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi there! Thank you for sharing your great experience with us. We're glad Kim provided an efficient and timely service. We strive to make every visit enjoyable and hassle-free. We appreciate your kind words and hope to serve you again soon!

January 30, 2024

Bedford Jeep Dealership is absolutely a people, family friendly place to do business. I’ve been a customer for about 3 yrs . They are polite and helpful down to the last detail. I’m very pleased. If you’r More

by esmielynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for being a loyal customer for the past 3 years. We're glad to hear that you find our dealership to be people and family friendly. We're always here to help with car sales and work within your budget.

January 27, 2024

Always easy to get an appointment and never an issue over 10 years at same location More

by Blaiqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for being a loyal customer for over 10 years. We're thrilled to hear that scheduling appointments has always been a breeze for you. We appreciate your continued support and look forward to serving you for many more years to come!

January 18, 2024

Dropped off my truck and service was done in a timely manner. Contacted me to let me know that it was finished. Great experience. Thank you Warren and Sean. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Josh, thank you for taking the time to share your positive experience with us. We're thrilled to hear that our team provided you with great service and kept you informed throughout. We appreciate your business and hope to serve you again in the future.

January 09, 2024

Kim M is the best thing since slice bread. She’s always there to help myself and my wife whenever we need her. The entire service staff there is the best I’ve ever dealt with Warren, Sea More

by m1hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your amazing review! We're thrilled to hear that Kim M and our service staff have been there for you and your wife when you needed assistance. We're grateful for your continued business with Bedford Jeep!

January 06, 2024

Service was great from beginning to end! !!! Kim and Shean were very helpful with taking care of my needs More

by riray777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that Kim and Shean provided excellent service and took care of your needs. It's our pleasure to assist you. If you have any more questions or require further assistance, please don't hesitate to reach out.

December 10, 2023

Service dept is way above the market for professionalism. They always seem to get the job done no matter the difficulties. The loaner situation makes it hard on them but they do the best they can. Neverthele More

by Kenneth.a.Holloway
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Vigna
Dec 11, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Kenneth, thank you so much for your kind words! We truly appreciate your feedback and we're glad to hear that our service department exceeds your expectations. Our team works hard to provide exceptional service, even in challenging situations. We're grateful for your support!

December 06, 2023

I haven’t dealt with the sales department end of this dealership, however I have dealt with the service department and can say that they always provide the best service they can. They are very helpful an More

by Jcool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We are so glad to hear that you had such a great experience at our service center. We hope to work with you again in the future. We're always happy to help!

December 02, 2023

Kimberley was very helpful and knowledgeable. I really appreciate her help and kindness. I will definitely go back and use the dealership More

by golan.yehuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We're so glad to hear you enjoyed working with Kimberly!

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