Beechmont Ford, Inc.
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lost faith in the service department. Zero communication. Simple recall and service, multi day stay with no communication. No plan to do business with their service department. Zero communication. Simple recall and service, multi day stay with no communication. No plan to do business with their service department. More
This dealership is nothing but awful. Their current labor rate is $165 for a Ford dealership?? Had an oil leak on my 2012 escape which I was told by my friend was coming from the oil pan, Their current labor rate is $165 for a Ford dealership?? Had an oil leak on my 2012 escape which I was told by my friend was coming from the oil pan, valve cover and timing cover..Charged me the hour of labor just to shine a flashlight for 10 minutes to tell me what I already knew then quoted me $2500 to fix everything. Mixed in a 1/2 quart of lucas oil stop leak on an oil change and haven't had a problem since. Their new models have so many issues which is why they cant sell anything, This dealership will run you dry. AVOID!! More
This dealership is my go too. I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service I have bought several vehicles from them and was always a painless experience. Always treated like I was family. I have also used them to service my vehicles under warranty and maintenance. Great place More
Had a rough start when questioning a trade-in on an out of state purchase and was ready to give up on this dealership. However, the Sales Manager Danny reached out and wanted to change the experience. He of state purchase and was ready to give up on this dealership. However, the Sales Manager Danny reached out and wanted to change the experience. He did everything he could to make things work and was extremely thorough in his follow up so we ended up buying a vehicle from them. Would highly recommend and commend their efforts to change my experience from a negative to a super positive! More
Greg Kien was so helpful when buying my new 2023 Explorer. He takes the time to listen and review everything! This was the 4th car I've bought from Ford and I will only use Greg as my salesman. G Explorer. He takes the time to listen and review everything! This was the 4th car I've bought from Ford and I will only use Greg as my salesman. Great job! More
Nothing but good things to say about the dealership and salesman. They do everything they can to help you and take care of you. Thank you so much. salesman. They do everything they can to help you and take care of you. Thank you so much. More
Jason Scales (Ohio Pike sales) recommended. Familiar with relevant models and features. Answered detailed questions. Helped me understand option packages and get what I was looking for. Mel Familiar with relevant models and features. Answered detailed questions. Helped me understand option packages and get what I was looking for. Mellow, straight forward, no BS. More
Took my Ford Edge to be serviced. I thought I’d surely get thorough service taking it to a Ford Service Ctr. Wrong!! I gave Robert a list of things to check and I saw him add them to I thought I’d surely get thorough service taking it to a Ford Service Ctr. Wrong!! I gave Robert a list of things to check and I saw him add them to the order, ie: tires, flapping noise, check engine light, front tire noise, wiper blades replaced. (Plus the reason the car was being serviced..low oil pressure) I guess 2 out of 6 isn’t bad! Noises remain, tires replaced 2 days later at tire discounters, check engine light remains on, I called David Godbey- GM three times left msg, no return call and I left 2 messages for Ryan Garrett Service Mgr and also no response. This first time customer will never return. It seems this dealership has plenty of business and isn’t interested in adding new business. It’s evident the GM lacks the desire and professionalism to provide excellent service to paying customers, and his Service Mgr is just as bad. “If your vehicle needs routine maintenance you can trust the experts at Beechmont Ford”. I sure would have appreciated the expert to at least check my concerns and report back what they found. I asked Robert, “what about all my other concerns?” He looked at the papers and not one thing was noted, so I guess we were to assume no issues were found. Beechmont Fords “experts” could have made a lot more money that day and provided this customer with the knowledge my vehicle was well maintained and safe to drive. However, I left with the same concerns and gave my business and money to another business. I would think if you’re going to advertise and claim you provide routine service maintenance and repairs, and the customers can trust the experts, I’d say it’s a good idea to actually do it!! Where’s the experts? Where’s the customer service? Where’s the maintenance and repairs? A big thank you to Robert. He was friendly, helpful and noted all my concerns. It’s a shame no one took the time to do anything about them! Never Again Beechmont Ford. If my concerns were not important to you, I guess my money and return business isn’t either. More
Recently purchased a 2020 Escape from Tim Davis, he was very helpful with my daughter purchasing her first car and very professional. Positive experience. very helpful with my daughter purchasing her first car and very professional. Positive experience. More



