Beechmont Ford, Inc.

I bought a new car here and after 65000 miles the engine and turbo both needed to be replaced. They said that's why warranties are only for 60000 miles. Don't buy a Ford, very poor quality. and turbo both needed to be replaced. They said that's why warranties are only for 60000 miles. Don't buy a Ford, very poor quality. More

Michael Mason is a great salesman very knowledgeable and honest and will do whatever he can to get you in a great car and will work with you as much as he can great guy and great dealership honest and will do whatever he can to get you in a great car and will work with you as much as he can great guy and great dealership More

Great experience working with everyone in the dealership, highly recomend them for all your car buying needs... highly recomend them for all your car buying needs... More

I called Beechmont in search of an Escape that I could not find in or around Louisville. David Risher took my call. He was the consummate gentleman and asked that I give him a little time. To my absolute not find in or around Louisville. David Risher took my call. He was the consummate gentleman and asked that I give him a little time. To my absolute surprise David was back within 15 to 20 minutes with concrete options. That was Tuesday and I left the dealership on Friday with a brand new Escape. David has been wonderful to work with from start to finish. He displays the essence of service by seeing everything from the customer’s perspective. His team, including a young lady who helped with insurance options, a young man who dealt with financing and, finally, a young man who helped with the car’s tech issues, were all well trained and, like David, understand what it means to service a customer. More

We have used Beechmont Ford for years and worked with Greg Kien. Have always had a great experience. Greg has always been honest and very knowledgeable. Greg Kien. Have always had a great experience. Greg has always been honest and very knowledgeable. More

Made an appointment online and received the confirmation email. When I showed up at my confirmed time I was told they had no appointment on record. There was zero attempt made to fix the issue or accept acc email. When I showed up at my confirmed time I was told they had no appointment on record. There was zero attempt made to fix the issue or accept accountability for the error. I left a message for the service manager that day to discuss my issue but have not received a return call several days later. I bought my truck from this dealership and have had most of my service done here despite it being 30 minutes from my home. This is my second bad experience with this department and I don't plan on returning for a third. More

I was sold a brand new truck here at Beechmont Ford. They placed a 15.5% interest rate on my account and I found later that 2% rate loans were available at competitive lenders. They purposely ripped me o placed a 15.5% interest rate on my account and I found later that 2% rate loans were available at competitive lenders. They purposely ripped me off as I had over a 700plus credit score. They conveniently run through you signing you vehicle documents so that you don’t catch the high rate interest rate you get stuck with. They overcharged me on the sale price also. It appears the person who handled my purchase is a sneaky crafty crook. I found the rate documents after the purchase when this guy quoted me a 6.9% rate. This was horrible. Run don’t walk from this dealership to purchase your new vehicle. More

Phenomenal experience with salesman Michael (Mike) Mason. Will never buy a vehicle from anyone else! I truly encourage you to ask for Mike if you find yourself at Beechmont! When I called to inquire about Will never buy a vehicle from anyone else! I truly encourage you to ask for Mike if you find yourself at Beechmont! When I called to inquire about a 2020 Mustang GT, Mike answered the phone. It was quite obvious from the start: Mike possesses authentic excitement and passion for vehicles and, most importantly, customers. As an automotive enthusiast myself, I was so happy to find someone who shared a genuine love for cars. Mike went above and beyond to get me into the dealership that evening for a test drive. When my wife and I arrived, he greeted us with enthusiasm, handed us the keys to the vehicle, and told us to "have fun." Most laidback test drive ever. He trusted us with a high-performance car, and that meant a lot. Upon returning from our test drive, Mike stepped outside and said, "Spend as much time with it as you want--no rush. Take it out again if you want to!" While we didn't take up Mike on his offer for a second test drive, we did know that we'd love to make a deal with Mike. Within about twenty minutes, we agreed on numbers, and I informed Mike we would return the next day to pick up the vehicle. The next day, when I arrived at the dealership, Mike had cleaned the GT and staged it on the showroom floor for pickup. I never would've expected such above-and-beyond service from a dealership. Mike told me to take a few photos while it was on the floor as he fitted my plates. After pulling the vehicle outside, Mike spent roughly twenty minutes reviewing the car's features and functions. Before I left the lot, I made sure to inform Mike that he was the best car salesman I'd ever encountered, and this was--by far--my best car buying experience. Now, Mike could've waved me off the lot and had a customer for life. He'd done a phenomenal job, and I couldn't be happier with the vehicle. But it gets even better... When I returned home, I realized I'd left several documents at the dealership. I called Mike and requested he hold the documents, and I would drive the 45 minutes back to the dealership. But Mike insisted that he'd be happy to drop off the documents whenever and wherever... Wow. Mike has earned a customer for life, and as long as he stays with this dealership, so has Beechmont Ford! Thanks again, Mike! :-) More

We just bought our fourth vehicle from Beechmont Ford Dick Barrick . Wouldn’t shop anywhere else he is great and so is Beechmont Ford Thank you Dick for being so kind and honest . Dick Barrick . Wouldn’t shop anywhere else he is great and so is Beechmont Ford Thank you Dick for being so kind and honest . More