Beechmont Ford, Inc.

Dick Barrack is a man my family has known and bought vehicles from for years now, and there's a very good reason for it. He is probably the single most friendly car salesman I have ever met. My dad pu vehicles from for years now, and there's a very good reason for it. He is probably the single most friendly car salesman I have ever met. My dad purchased a Mustang GT in 1996, an Explorer in 1998, and I purchased a 2009 Fusion from him and most recently returned to purchase a pre-owned BMW for myself. In December of '08 when I purchased the Fusion, Dick had gotten sick around that time and the 2 days I was at the dealership he was home sick, so I never actually had to the chance to meet him until I stopped in to buy the BMW. Dick still acted as our primary salesperson and regularly checked in with me by phone before, during, and after the sales process to make sure I was happy. I was told by his associates at the dealership that he was a man who never took a sick day in his life, and could tell from speaking with him on the phone that he must have really felt pretty bad. Nevertheless, that didn't stop him from making sure that I had a great buying experience. He even called me the next year to wish me a happy birthday and make sure I was still satisfied! This is unheard of to me! I don't live all that close to Beechmont Ford, so the first time I looked at Fusions I went to Kings Ford just to check them out because it's the closest Ford dealer to me. The salespeople at Kings were awkward and not really helpful, nor did they seem to act like they cared if I bought a vehicle or not. They didn't offer any information about the vehicles or really pay me much attention even when I went with my dad! My dad strongly encouraged me to go to Beechmont and see Dick about the purchase and I'm ever so glad I listened to him! Dick used to work at Montgomery Ford right down the street from us (now the location of Lorinn's Used Vehicles), but we still make the trip to see him even though he moved to Beechmont. When it came time for my 30,000 mile check-up, I had the work performed at Castrucci Ford because it was somewhat closer and didn't really think about it. I will never make that mistake again, though, as there was a seriously noticeable difference between the level of service, friendliness and attitude of everyone at the dealership. I also went to Castrucci to have warranty work performed when one of my heated seats stopped working and the button on my trinket/storage compartment broke. I had put off making the appointment, as I am busy juggling being a full-time student with a career in real estate and put in a lot of hours. When I arrived at Castrucci Ford, they rudely told me my warranty was 600 miles past being up and it would be covered. Just like that, as if it were no big deal that I would have to pay $1,100.00 out of pocket for the heated seat and another $200.00 for the storage compartment. Needless to say, I was livid. I've dealt with most of the dealers in the area, so I've seen the best of them and the worst of them, and Beechmont is definitely the best I've ever been to! I recommend to everyone in the Cincinnati area and beyond to go see Dick Barrick, because you will never have a better car buying experience and never have any regrets! He is a good, honest man and won't push you into doing anything you don't want. After all, he doesn't want you to end up doing something you'll regret and end up unhappy. Thanks Dick! More

We had checked with several other dealers and were not treated very well one dealer refused to appraise our vehicle because we would not commit to buy that day. Another one at Kings Auto Mall, all the sa treated very well one dealer refused to appraise our vehicle because we would not commit to buy that day. Another one at Kings Auto Mall, all the sales people just set at their desks while we looked at the vehicles and noone offered to assist us. The salesman at your dealership came out right away and was very helpful and knowledgeable aout the vehicles and after we made the purchase explained everything in detail. More

Bought a used Flex from an out of town dealer since Beechmont Ford did not have what I was looking for. They have gone above and beyond to take care of me. I feel bad for not buying from them after t Beechmont Ford did not have what I was looking for. They have gone above and beyond to take care of me. I feel bad for not buying from them after the level of service I received. Will definitely continue to go to them for service and I will go out of my way to purchase my next vehicle from them. Great dealership! Jim Wallace More