
Beechmont Subaru
Cincinnati, OH
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Highly professional, exceptionally friendly, extremely knowledgeable & helpful. Super price & great deal! The buying experience at this dealership & with all personnel concerned was the most relaxed yet b knowledgeable & helpful. Super price & great deal! The buying experience at this dealership & with all personnel concerned was the most relaxed yet business-like I have encountered in over 43 personal vehicle purchases! More
I am currently taking care of my aunts car while she is out of town and had scheduled an oil change so I figured while I was waiting I would look to see if there were any used cars within my price range. I out of town and had scheduled an oil change so I figured while I was waiting I would look to see if there were any used cars within my price range. I made some tea and walked over to Todd while he was about to eat his lunch and asked if he wouldn't mind helping me look. He was super nice and welcoming and made me feel like we could really find something I would like. After we scanned the computer and printed a couple car fax's we checked out some cars. I immediately found a car I was interested in and made a deal. It was that easy! Thank you so much for employing patient and courteous people like Todd. I had a great time while I was there and everyone involved seemed very in tune with one another and made it an all over excellent experience for me. I would definitely recommend this dealership to anyone! More
Jay did a wonderful job helping me identify a vehicle that had all the options I wanted at a price I could afford. He also allowed me enough time to make a decision and did not "hound" me with numerous p that had all the options I wanted at a price I could afford. He also allowed me enough time to make a decision and did not "hound" me with numerous phone calls and emails. More
David Clarke was very helpful when we came to the dealership looking for a vehicle for my mom. He assessed our needs and directed us to the vehicles that would fit those needs best for my mom. At no dealership looking for a vehicle for my mom. He assessed our needs and directed us to the vehicles that would fit those needs best for my mom. At no time did we feel pressured. David found the perfect car and let us drive to my mother's house so mom could test drive it. The car was a good fit for my mom in every way. David is very personable and I will be sure to pass his name along to anyone that I know who is looking for a vehicle. The whole car buying experience was pleasant with no hassles. More
David was very friendly, knowledgeable, courteous, had me out of there very fast. Only received one intelligent key though, shouldn't there be a spare? And a number for the key plate? out of there very fast. Only received one intelligent key though, shouldn't there be a spare? And a number for the key plate? More
Joe was a pleasure to work with. We were purchasing a car for my daughter and we had a budget. We did alot of looking around and didn't have alot of time. Joe kept calling and bringing me back in. He car for my daughter and we had a budget. We did alot of looking around and didn't have alot of time. Joe kept calling and bringing me back in. He didn't bug me. He was factual and told me what they had and gave me ideas. That's what I look for in a sales person. We look forward to checking out your service dept as well. Thanks again for a great experience. More
Overall good experience. I appreciated the lack of pressure to buy and the ability to take a test drive alone. Big plus for me. Nothing worse than a salesperson distracting you from the experience o pressure to buy and the ability to take a test drive alone. Big plus for me. Nothing worse than a salesperson distracting you from the experience of driving a new car. Not happy about trade in value, and I didn't appreciate some of the pressure I received from the financing person to add additional coverage to the warranty. I also was disappointed that I had to request that life insurance was removed from my loan and was never disclosed verbally. Anyone less familiar with loan documents would likely have missed it and paid for coverage they may not have needed. Also, if they don't know they have coverage, their family would have no way of submitting a claim if they did die. Financing person said she "forgot" to take it off, prior to giving me to final document to sign, but I seriously doubt it. I'm concerned about the ethics of automatically adding life insurance coverage to loans without prior and complete disclosure. More
I have purchased two cars from Todd in the last month, a 2014 Subaru Outback and a 2010 Chevy Cobalt LT. Both times I visited the dealership and worked with Todd I was treated with respect and fairness. I 2014 Subaru Outback and a 2010 Chevy Cobalt LT. Both times I visited the dealership and worked with Todd I was treated with respect and fairness. I feel more like Todd's friend than his customer. I would highly recommend that you speak to Todd when you need a new or used vehicle. More
I recently purchased a Forester from Beechmont Subaru. Donnie Combs was my salesperson and I could not have asked for a better experience! My husband and I worked with Donnie on purchasing an Outback abou Donnie Combs was my salesperson and I could not have asked for a better experience! My husband and I worked with Donnie on purchasing an Outback about 3 years ago and Donnie was just as great as a salesperson back then as he was on this most recent purchase. He was courteous, extremely helpful and very informative with every question/need I had. The best part of my experience at Beechmont Subaru and working with Donnie was his honesty. Donnie is not a typical salesperson who pressured me into buying, he simply listened to what I was asking for and did his best to accommodate my requests. We will certainly come to Donnie the next time we are shopping for a car! Thank you so much! More