Beechmont Subaru

Lemon Nightmare I bought my 2013 Impreza Sport Premium brand new off their new car lot. A few thousand miles in I noticed the oil was just disappearing from the engin I bought my 2013 Impreza Sport Premium brand new off their new car lot. A few thousand miles in I noticed the oil was just disappearing from the engine. It wasn't leaking and it wasn't burning. My thought is that it was blowing past the piston rings. Every 1,200 miles the car would consume a quart of oil. That's not normal. I took the car back to the dealer, a hour and a half away, three times for three separate oil consumption tests. The first two tests they denied that there was an issue with the engine. The third test, approximately 20,000 miles on the car, they finally admitted there was an issue. So they replaced the block under warranty. A few thousand miles later I go to check my oil and there red fluid on the engine near the seals. Come to find out they used the wrong sealant to seal the engine. So they completely re-sealed the engine. I took my car in to get an oil change a couple weeks ago at a Subaru dealer in Colorado and they noticed my car was leaking oil. My Subaru only has 53,xxx miles on it now. The service department found that is leaking oil from everywhere and they have to completely re-seal the engine (for a third time). I will probably never own another Subaru. I definitely will not bring my business to Beechmont Subaru service if I ever do own another Subaru or move back to Ohio with my current vehicle. More

Sale of a truck I am usually very uncomfortable purchasing vehicles. I don't enjoy push salesmen/women or the back and forth with a manger style that most dealerships I am usually very uncomfortable purchasing vehicles. I don't enjoy push salesmen/women or the back and forth with a manger style that most dealerships employ. I just purchased a truck at this location yesterday (2/6/17) and i could not have had a better experience. Brandon Sink (who i cannot find to rate) was absolutely GREAT. He not only stayed late, Much past his normal time to accommodate my wife and I, but did so with such enthusiasm. He was upbeat, nice, not pushy at all. He understood our needs and met them. Not only will i be back for my next car, and i live an hour away, but i will recommend your dealership to family and friends looking for both new and used cars. Thank you for providing a GREAT experience. More

Leasing car The staff was super friendly and helpful in leasing a car. Also, not too pushy! Great experience! Also, gave me a great deal on the car! The staff was super friendly and helpful in leasing a car. Also, not too pushy! Great experience! Also, gave me a great deal on the car! More

Great experience I worked with William Robles to purchase my 2016 Impreza wagon. Because of my limited budget, I was initially looking to purchase a used 4-door Imprez I worked with William Robles to purchase my 2016 Impreza wagon. Because of my limited budget, I was initially looking to purchase a used 4-door Impreza. However, I did not like the light interior. William worked with his sales manager, and was willing to completely change out the interior for me and not raise the price! The lack of backup cams or backup sensors, however, prompted me to look at new vehicles. The only base model Impreza they had in stock also had a light interior. Eventually, William got his manager to let me purchase the model up for the same price. I got a great deal on this car, and William and the whole staff were so pleasant. I could not have asked for a better all-around experience! More

Never called back I received a note from Dealer Review that said the manager answered and requested we call. Have left three messages since Friday and no call has been I received a note from Dealer Review that said the manager answered and requested we call. Have left three messages since Friday and no call has been returned. This concerns a 2001 PT Cruiser purchased from this dealer. The engine blew up 6 days later. More

Recent 6,000mile service Service was done while I waited, everyone was pleasant and efficient; the only complaint, minor one, was the vehicle was not washed as it usually is. Service was done while I waited, everyone was pleasant and efficient; the only complaint, minor one, was the vehicle was not washed as it usually is. More

This was 6th new vehicle since 2002. Best experience yet. Anees came to my house, an hour drive out into the "boondocks", to pick me up. My wife was away and I had no way of anyone else driving me to Beechmo Anees came to my house, an hour drive out into the "boondocks", to pick me up. My wife was away and I had no way of anyone else driving me to Beechmont on the appointed day to pick up our new Impreza. Now, that's putting the customer first, that's service! Anees also spent considerable time in taking me through the controls and how things worked. Patient with and answered my many questions. Much appreciated. Rhonda did an excellent job of explaining, answering my questions, and taking me through the necessary paperwork and the optional protection plans. She was transparent and explicit. More

They always provide quick pleasant service. This is my first Subaru and it may not be last. They have been quick to help me without being high pressure. Mark Rothenbusch was the service perso This is my first Subaru and it may not be last. They have been quick to help me without being high pressure. Mark Rothenbusch was the service personal I worked with. More