Beechmont Subaru - Service Center

Have had all my services here where I purchased my Subaru. I get free oil changes. Like the thorough inspection at each service. Just had the 60,000mile service. Expensive, but the first expenditu Subaru. I get free oil changes. Like the thorough inspection at each service. Just had the 60,000mile service. Expensive, but the first expenditure beyond tire rotation and filters. More

Barabas Rozsa did a GREAT job fitting me in and replacing a wheel bearing right before i left for a trip to the East Coast. THANK YOU! a wheel bearing right before i left for a trip to the East Coast. THANK YOU! More

The service department has disappointed me four separate times now. An oil plug was not installed so I had to return on my way home, there were two times they could not find a tire leak that a local tire sh times now. An oil plug was not installed so I had to return on my way home, there were two times they could not find a tire leak that a local tire shop was able to find and fix in a matter of minutes, the coolant was not filled as it was supposed to be during a service prompting me to have to buy coolant myself before a big trip in case it was something wrong with the car (it was not the car). Then they didn’t install a spark plug correctly, wouldn’t look into it at my next service, and caused me to pay $300 at another Subaru dealer who found the issue. The “free” oil changes have cost me way more than if I paid for oil changes elsewhere. I’d avoid this service at this dealer at all costs in the future (or it’ll end up costing you like it did me). More

Beechmont Subaru always exceeds my expectations. The service is topnotch and there is a focus on the customer's satisfaction which is lost in today's world. Everyone that I encountered was pleasant and service is topnotch and there is a focus on the customer's satisfaction which is lost in today's world. Everyone that I encountered was pleasant and helpful. Mark, the tech who serviced my car, was thorough and professional. It is so wonderful to know that there is still a company that puts the customer first. More

Mark, in the Service Dept was very helpful, and gave me a discount due to some minor confusion in the estimate. I’ve taken my car there for service for seven years (since I bought it there), they have alw a discount due to some minor confusion in the estimate. I’ve taken my car there for service for seven years (since I bought it there), they have always been very polite and helpful. But I have a concern that the brakes were in terrible shape on the latest visit and they had never mentioned them to me in the past which makes me think that they didn’t carefully inspect the brakes. More

Pulled in for an Express Service oil change and tire rotation. I noticed the service lane was full, but service advisor, Korydon Alexander, gave me an accurate wait time--which I used for a test drive. rotation. I noticed the service lane was full, but service advisor, Korydon Alexander, gave me an accurate wait time--which I used for a test drive. Might have found me a new Outback. More

I have always been treated very cordially when I come here for service. This is the second car I have purchased from this dealer and they have taken excellent care of both of them. I plan to purchase m here for service. This is the second car I have purchased from this dealer and they have taken excellent care of both of them. I plan to purchase my third car here as well. More

I have free oil changes, so I keep going back, but several bad experiences! I waited an hour and half and when I asked if it was almost ready they had it parked behind several cars. It wasn't even sta several bad experiences! I waited an hour and half and when I asked if it was almost ready they had it parked behind several cars. It wasn't even started! Another time they lost my keys! It always takes longer than they say. I will never go back. I will pay somewhere else! More

Consistently a good experience Recently I noticed something hanging down underneath the front of my Subaru Outback. Someone on the service desk told me that it was probably a very t Recently I noticed something hanging down underneath the front of my Subaru Outback. Someone on the service desk told me that it was probably a very trivial issue and I could just stop in whenever it was convenient. Last Tuesday I did just that, hoping someone would have time to deal with my unscheduled visit. Andrew took my car in immediately, made sure I was aware of the location of the waiting room, and returned in about 5 minutes to tell me the car was missing a few clips that held up a cover that kept dirt from getting into the engine. He had the clips in stock and made sure I knew the location of the waiting room and understood the price. Another ten minutes and he was back, telling me everything was fixed, and he presented me with a bill for $15, $5 per clip. I asked about a labor charge, and he said there was none; it had only taken them a few minutes. The whole visit was barely an interruption in my day, and I left assured that my car was safe and in good repair. Superior service is what I've always experienced here in the 20 years since my husband and I became a Subaru family. If my car ever wears out, I'll buy another Subaru, and I'll buy it from this dealership. More

Phone scheduling Service dept is good. But trying to get through the call center to service center is a NIGHTMARE! Easier to schedule by walking in as you drive past o Service dept is good. But trying to get through the call center to service center is a NIGHTMARE! Easier to schedule by walking in as you drive past on another erand. More