Beechmont Subaru - Service Center

free oil changes...cant trust them. Bought a 13 Ford Fusion from there with 6,000 miles. One of "perks" that I liked was the free oil change for life. Took the fusion there for the fir Bought a 13 Ford Fusion from there with 6,000 miles. One of "perks" that I liked was the free oil change for life. Took the fusion there for the first oil change about 2 weeks later noticed oil under my car. Took it to Valveoline and the techs there said the oil filter did not fit properly and was just barley hanging on with oil shooting out of the sides. Informed Beechmont Subaru of this and they did reimburse me and admitted they use aftermarket oil filters I imagine they do this because of all the nonsubaru cars they sell used. Well, I took my car there for one more shot and I will be damnned if I just didn't notice a couple of fresh oil spots in my driveway.. Just cant believe it. I feel that the offer of free oil changes to sell the car and their inability to perform the promise is a fail of sell. We will see. Disgusted. More

Excellent! Took my Outback in for service and test drove the new Outback. Todd Gray did a great job explaining the new features and helping me with possible fin Took my Outback in for service and test drove the new Outback. Todd Gray did a great job explaining the new features and helping me with possible financing. The service department folks were fast, efficient and friendly. Sorry, can't remember the service guy's name, but he was great. too! More

Nothing but issues This dealership replaced my motor which was under warranty, while they did that I had them replace my flywheel and clutch. I had 75% life left on it This dealership replaced my motor which was under warranty, while they did that I had them replace my flywheel and clutch. I had 75% life left on it at 60000 miles but figured I'd save some money while they had the motor out. 2500 miles came and the clutch went out, the dealership told me I rode the clutch pedal and thats why it went out. When I asked how I was able to drive 60000 miles on the old clutch without burning the clutch out if what they said was true they had no response. So I had to pay for another flywheel, clutch and install. After they did that they installed it wrong again this time costing me a O2 sensor that they didn't put back correct. Stay far away from these guys they will cost you nothing but money. Go to kings they are cheaper and are far better. More

Love my Subaru! I bought my Outback a little over a year ago and Jay Schnieders helped me and I couldn't be happier. The process was smooth and actually fun! Subaru h I bought my Outback a little over a year ago and Jay Schnieders helped me and I couldn't be happier. The process was smooth and actually fun! Subaru has been nothing but extremely helpful and personable and Jay was wonderful. I recommend Jay and this dealership to everyone I know. Thank you! More

Dennis Took my truck in to have body repaired after a wreck this place is the best, made my truck look like new did more than they had too I am totally satis Took my truck in to have body repaired after a wreck this place is the best, made my truck look like new did more than they had too I am totally satisfied. More

The Service Department at Beechmont Subaru is terrible. The service advisors favorite comment is "I don't think" or "I try not to think"... and it shows in his customer focus and problem solving skills. It The service advisors favorite comment is "I don't think" or "I try not to think"... and it shows in his customer focus and problem solving skills. It probably is also a reflection of the technicians there too. Three trips there for the same problem, $$$$$ of my money and the car still doesn't run. Despite reassurances from Rob that the problem is fixed, it isn’t. He was adamant he had it fixed. If it wasn’t fixed to call him back and he’d take care of it. The car went less than 24 hrs before the same thing. When I called, Rob said it can’t be what they fixed and was probably a different problem and yet here we are with the same symptoms and failure. Rob said to bing it to them again, for the fourth time, and he'd be happy to look at it at my expense. I bet he would be happy to keep making guesses to keep the revenue stream coming. Despite being the experts, these guys are clueless. Love? It's what makes Subaru a Subaru. I certainly felt the love from Beechmont Subaru … the love of my money. Avoid Beechmont Subaru Service if possible More

I am currently taking care of my aunts car while she is out of town and had scheduled an oil change so I figured while I was waiting I would look to see if there were any used cars within my price range. I out of town and had scheduled an oil change so I figured while I was waiting I would look to see if there were any used cars within my price range. I made some tea and walked over to Todd while he was about to eat his lunch and asked if he wouldn't mind helping me look. He was super nice and welcoming and made me feel like we could really find something I would like. After we scanned the computer and printed a couple car fax's we checked out some cars. I immediately found a car I was interested in and made a deal. It was that easy! Thank you so much for employing patient and courteous people like Todd. I had a great time while I was there and everyone involved seemed very in tune with one another and made it an all over excellent experience for me. I would definitely recommend this dealership to anyone! More