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Beechmont Volkswagen - Service Center

Cincinnati, OH

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89 Reviews

89 Reviews of Beechmont Volkswagen - Service Center

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January 28, 2015

Quick and Easy I called for new windshield wipers and I was able to get them the same day. I spoke with Tammy Hartman when I got to the dealership and she was very More

by Carli Baca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 29, 2015 -

Beechmont Volkswagen responded

Thank you, Carli, for the great review. Tammy is exceptional with her customer service skills. Beechmont Volkswagen is happy your visit was quick and easy. We appreciate you taking the time sharing your experience.

January 15, 2015

Fast, friendly and efficient workmanship Tammy was great at getting my car in and serviced quickly despite being short staffed because of bad weather. She even called another dealer to get th More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 15, 2015 -

Beechmont Volkswagen responded

Thank you for taking the time to recognize Tammy Hartman. She receives excellent reviews from her customers and we are grateful to have her at Beechmont Volkswagen. We look forward to continuing fast, friendly and efficient service for you and your vehicle needs.

January 10, 2015

Very good first experience Tammy Hartman did a 5-star job. I'll definitely be back for future service on my GTI. Location is very convenient and I like the pick-up service off More

by xollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 14, 2015 -

Beechmont Volkswagen responded

Thank you for the review. Tammy has been with us for some time and receives many positive ratings. We look forward to providing you with the same 5-star service for your GTI in the future.

Jan 14, 2015 -

Beechmont Volkswagen responded

Thank you for the review. Tammy has been with us for some time and receives many positive ratings. We look forward to providing you with the same 5-star service for your GTI in the future.

December 21, 2014

Excellent service Tammy was great at getting my car in and looked at without an appointment. I thought for sure I would have to wait a day but my car was fixed after on More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 14, 2015 -

Beechmont Volkswagen responded

Thanks for the great review. Tammy has many wonderful responses from her customers and does a great job. We are happy to have taken care of your service needs without delay and look forward to continuing that great service for you.

December 04, 2014

A Wonderful service experience Tammy was professional, courteous, and thorough. She assured me that the service would be completed in a timely manner and she saw to it that I was c More

by Robin Postler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Dec 13, 2014 -

Beechmont Volkswagen responded

Thank you for taking the time to review our dealership. We appreciate your business and hope to continue of relationship with you. Dan Mercurio General Manager Beechmont Volkswagen

November 22, 2014

Very Good Customer Service Every time I am in the service center, Tammy is always friendly and positive. She always has a positive attitude and is upbeat. She makes you feel we More

by Denise Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Nov 27, 2014 -

Beechmont Volkswagen responded

Denise, We truly appreciate any feedback we receive. The positive always to read. Tammy does a great job and most of her customers are very pleased with her customer handling skills. Thank you again! Dan Mercurio General Manager Beechmont Volkswagen

November 13, 2014

Great Service Department I just had the 120K mile service done on my 2007 Jetta. I've had all my services done at Beechmont VW and Tammy Hartman has been my service writer on More

by lwheatii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Nov 14, 2014 -

Beechmont Volkswagen responded

Thank you for the review of Tammy Hartman and the service department at Beechmont Volkswagen. We know that there are less expensive options out there, but we also know you and your VW cannot be in better hands than at Beechmont Volkswagen. We will continue to have the quality of our work and the customer service you receive outweigh any other factors. Dan Mercurio General Manager Beechmont Volkswagen

November 13, 2014

Maintainence service Had the 10000 mile service done for my husband's GLI. Tammy and entire department made me feel that my time is as valuable as theirs which made the id More

by sherrygray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Nov 14, 2014 -

Beechmont Volkswagen responded

I'm glad to see your first service with Beechmont Volkswagen went to well. Our goal is to make your next visit even better. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

November 05, 2014

"Jan the Jetta" in for service ;-) We all know that the real measure of a dealership is their service department, and Tammy always treats me right! She goes the extra mile to ensure the More

by JantheJetaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Nov 14, 2014 -

Beechmont Volkswagen responded

Uebersatisfied...we are as well with your great review of Tammy Hartman and our service department. And you are 100% correct in your assessment that the real measure of a dealership is it's service department and the treatment you receive. Thank you again for your business. Dan Mercurio General Manager Beechmont Volkswagen

October 25, 2014

Friendly, nice staff Tammy was great and work was done well. We had our vehicle back quickly as well. It would be nice if a car wash were included too :-) More

by ddeleo59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Nov 14, 2014 -

Beechmont Volkswagen responded

Thank you for servicing your car with Beechmont Volkswagen. Tammy does an excellent job and it appears she has again. We will see you next time. Dan Mercurio General Manager Beechmont Volkswagen

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