
Behlmann Buick GMC
Troy, MO
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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So I inquired about a used Camaro that was practically brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from out of state to pick up the car and drive it home. The sales person I was working with, texted me after I had already landed, that he would not be there and someone else would have to take over. Upon arrival, we stood at the entrance for 20 minutes before anyone acknowledged our existence, we then went to look at the car and test drive it. After starting the car, a vicious tick was noticed and progressively got worse as the car ran. There is no way it could have been missed during inspection and was not communicated to me at all. I ended up backing out of the deal and was ultimately forced to find a ride back to the airport and buy plane tickets to get home. After the fact, some research was done and the listed mileage vs actual milage was off by about 300+ miles. I was told the sales person used it as a demo car but must have added a lot of miles to it. I do have to take my hat off to the second salesperson who assited in this. He showed genuine sincerity over what had happened and did everything he could to help us out at the end of the day. The vehicle is still under factory warranty and there was plenty of time to have it inspected and a headache could have been avoided. More
Very thorough, kept me notified on time. Very nice bunch of guys. Will be back for sure. Very nice bunch of guys. Will be back for sure. More
I Dealt with Behlman the first time when I was 38 years old. Thru the years I bought several cars from them. This past year I needed a new car. We purchased a new Buick. The Dealership is outstanding. From old. Thru the years I bought several cars from them. This past year I needed a new car. We purchased a new Buick. The Dealership is outstanding. From the personal to the mechanics I have never thought any less of anyone that works there. From the salesman to the mechanics all of their attitude are outstanding. The waiting rooms are clean and nice, the restrooms are the same. All, of their employ's are curteous and helpful More
I felt very informed as to what was going on. I was given an estimate for 2 hours of labor but the actual repair took less than 45 minutes but i still had to pay for 2 hours worth of labor. I di I was given an estimate for 2 hours of labor but the actual repair took less than 45 minutes but i still had to pay for 2 hours worth of labor. I discussed this with shop personnel and was told i still had to pay for 2 hours as this was a standard rate and the person who fixed my vehicle was so experienced he could finish the work faster. More
Beware of price gouging and price changing. They had a used vehicle listed for $39.5k they stated we could by it for 38.5k, we texted our salesman Nick to make an appointment to come make a d They had a used vehicle listed for $39.5k they stated we could by it for 38.5k, we texted our salesman Nick to make an appointment to come make a deal and he wouldn't return our calls. low and behold we discovered that they raised the price to $42k Crooked?.... You decide.... More
Charged $102. 36 to be told I had a bad tire. Won’t recommend.was told could be 2 weeks to get in. He put me in where someone cancelled. I feel two weeks is too lon 36 to be told I had a bad tire. Won’t recommend.was told could be 2 weeks to get in. He put me in where someone cancelled. I feel two weeks is too long to wait. When you purchase a car used or new at a place you shouldn’t have to wait that long if there’s a wait like that a lot maybe more help is needed. More