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Behlmann Buick GMC

Troy, MO

4.8
98 Reviews
Behlmann Automotive is a new car, truck, SUV dealership for GMC, Buick, Chrysler, Dodge, Jeep, Ram in Troy, MO near St Louis. We also have a large selection of Pre-Owned and have many financing options available to get you financed in St Louis.
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142 Frenchman Bluff Rd

Troy, MO

63379

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Showing 98 reviews

April 17, 2023

So I inquired about a used Camaro that was practically brand new. I am from out of state and the sales person I was working with sent pictures, videos, everything I asked about. The time came to fly from More

by Bofallon0120
Recommend Dealer
No
Employees Worked With
Nick, Doug
Apr 19, 2023 -

Behlmann Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Behlmann Buick GMC Team

April 15, 2023

Very thorough, kept me notified on time. Very nice bunch of guys. Will be back for sure. More

by drdano56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Apr 18, 2023 -

Behlmann Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Behlmann Buick GMC Team

April 12, 2023

I have been a customer for 15+ years, and have always received the very best service from every department. More

by Saddle_up70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gettemeier
Apr 14, 2023 -

Behlmann Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Behlmann Buick GMC Team

April 12, 2023

Good service very professional and polite. Fair price. Willing to help if there a problem. More

by mhumphrey400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Apr 14, 2023 -

Behlmann Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Behlmann Buick GMC Team

March 25, 2023

I Dealt with Behlman the first time when I was 38 years old. Thru the years I bought several cars from them. This past year I needed a new car. We purchased a new Buick. The Dealership is outstanding. From More

by jffields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't thinf of his name but he came all the way to Shelbina, MO. to pick us up.
Mar 27, 2023 -

Behlmann Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Behlmann Buick GMC Team

November 12, 2022

I felt very informed as to what was going on. I was given an estimate for 2 hours of labor but the actual repair took less than 45 minutes but i still had to pay for 2 hours worth of labor. I di More

by Antyb100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Spires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rinehart
Nov 14, 2022 -

Behlmann Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Behlmann Buick GMC Team

October 19, 2022

Beware of price gouging and price changing. They had a used vehicle listed for $39.5k they stated we could by it for 38.5k, we texted our salesman Nick to make an appointment to come make a d More

by nancysmommy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Oct 20, 2022 -

Behlmann Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Behlmann Buick GMC Team

August 21, 2022

Friendly, professional and prompt. I drive 20 miles to service my vehicle at Behlman GMc More

by mcochran30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Behlmann Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Behlmann Buick GMC Team

August 16, 2022

The guys in the Service department are very knowledgeable and kind. They and their mechanics do superb repairs. More

by Tmjcolbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Jessi, Cody, and Mike. I’m sure I missed some.
Aug 18, 2022 -

Behlmann Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Behlmann Buick GMC Team

August 10, 2022

Charged $102. 36 to be told I had a bad tire. Won’t recommend.was told could be 2 weeks to get in. He put me in where someone cancelled. I feel two weeks is too lon More

by connie6389
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gentleman in service
Aug 11, 2022 -

Behlmann Buick GMC responded

Thank you for taking the time to share your recent experience at Behlmann Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Behlmann Buick GMC Team

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