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Behlmann Buick GMC

Troy, MO

3.9
94 Reviews

142 Frenchman Bluff Rd

Troy, MO

63379

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Showing 94 reviews

March 25, 2023

I Dealt with Behlman the first time when I was 38 years old. Thru the years I bought several cars from them. This past year I needed a new car. We purchased a new Buick. The Dealership is outstanding. From More

by jffields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't thinf of his name but he came all the way to Shelbina, MO. to pick us up.
Mar 27, 2023 -

Behlmann Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Behlmann Buick GMC Team

November 12, 2022

I felt very informed as to what was going on. I was given an estimate for 2 hours of labor but the actual repair took less than 45 minutes but i still had to pay for 2 hours worth of labor. I di More

by Antyb100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rinehart, Dennis Spires
Nov 14, 2022 -

Behlmann Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Behlmann Buick GMC Team

October 18, 2022

Beware of price gouging and price changing. They had a used vehicle listed for $39.5k they stated we could by it for 38.5k, we texted our salesman Nick to make an appointment to come make a d More

by nancysmommy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Oct 20, 2022 -

Behlmann Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Behlmann Buick GMC Team

August 21, 2022

Friendly, professional and prompt. I drive 20 miles to service my vehicle at Behlman GMc More

by mcochran30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Green
Aug 24, 2022 -

Behlmann Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Behlmann Buick GMC Team

August 16, 2022

The guys in the Service department are very knowledgeable and kind. They and their mechanics do superb repairs. More

by Tmjcolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Jessi, Cody, and Mike. I’m sure I missed some.
Aug 18, 2022 -

Behlmann Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Behlmann Buick GMC Team

August 10, 2022

Charged $102. 36 to be told I had a bad tire. Won’t recommend.was told could be 2 weeks to get in. He put me in where someone cancelled. I feel two weeks is too lon More

by connie6389
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gentleman in service
Aug 11, 2022 -

Behlmann Buick GMC responded

Thank you for taking the time to share your recent experience at Behlmann Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Behlmann Buick GMC Team

November 07, 2021

Salesman Eric Weber got bent out of shape when I asked if there was any wiggle room in the price. He said he would take it to the auction and take his losses before He would come down. Good luck at the aucti More

by catmech_99
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Weber, Mike Garrison
Nov 09, 2021 -

Behlmann Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Behlmann Buick GMC Cadillac Team

November 30, 2020

After initially not hearing back after submitting an online request Doug took over and was amazing. Handled just about everything over the phone and was very responsive throughout the day. They even gra More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Johnson
August 06, 2019

Lies and deception from salesman My family has been buying vehicles from Behlmann for well over 20 yrs., two sisters and my mother have all bought Buicks in the last 18 months. Never More

by formercustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Giganti
Aug 19, 2019 -

Behlmann Buick GMC responded

I apologize for the bad experience you had while at Behlmann Buick GMC Cadillac. I have forwarded this comment on to our General Manager for review. I appreciate your feedback on this matter.

March 22, 2019

Excellent service Went to this dealership looking for a used car, and the staff could not have been more helpful. Very easy going and down to earth. Could not have aske More

by Yeahyeah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Winner
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