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Bell & Bell GMC - Service Center

Little River, SC

4.7
304 Reviews

304 Reviews of Bell & Bell GMC - Service Center

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June 06, 2025

Could not find our problem Did not fix the problem the first time Did not give us a loaner No vehicle for 11 days More

by rockclewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Bell & Bell GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (843) 399-8300 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 06, 2025

All phases of the process were superbly handled by Bell & Bell. Initially, my accessories order was messed up rekey GMC National but parts went the extra mile to assure what I wanted was received and delive More

by KROSDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Dept
Jun 11, 2025 -

Bell & Bell GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bell And Bell GMC and we hope to see you again soon!

June 05, 2025

404,048 miles on my 2005 Pontiac Montana Van. Still running strong. I'm not going to have an unidentified water leak in the driver's side floor board stop me. My brother, who restores old cars More

by Pam
Workmanship
Recommend Dealer
No
Employees Worked With
Melissa Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary in Parts Dept. Pat in Body Shop.
Jun 06, 2025 -

Bell & Bell GMC responded

Pam, Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience with our service department did not meet your expectations. Your satisfaction is very important to us. We appreciate your business and hope to have another chance to serve you and your needs. The Bell & Bell GMC Team

June 05, 2025

I bought my 2018 Canyon on 0/13/23 and it had 50412 on the odometer. Asked about the slight chattering at that time and was told that it was most likely from the oversized , off road tires. The chatter More

by full7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Bell & Bell GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (843) 399-8300 so we may identify ways to improve your experience.

June 04, 2025

The customer service is very good. I am informed about what needs to be done and the approximate cost. More

by dandy89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Bell & Bell GMC responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

June 04, 2025

I was properly greeted and introduced to my service manager. Which we discussed what my vehicle was due for service. More

by EDWARD.PESQUERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Hinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Bell & Bell GMC responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 03, 2025

Honest good people didn’t try to sell me a lot of stuff that I didn’t need More

by CRAIGJORDAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Bell & Bell GMC responded

Thank you so much for your positive comments about Bell And Bell GMC! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2025

They get right to the work that needs to be preformed and they keep you posted if they find anything else work More

by Lubybussanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Bell & Bell GMC responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2025

Excellent service and communication. Mr. McAleer is committed to customer satisfaction. As is his staff. More

by emilybkemp
Recommend Dealer
Yes
Employees Worked With
Pat McAleer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McAleer
Jun 06, 2025 -

Bell & Bell GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

Awesome service. .Job well done and super nice people!! Thanks to the service department and Body shop! God bless everyone More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal and Pat in Body shop
Jun 06, 2025 -

Bell & Bell GMC responded

Christian, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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