Bell & Bell GMC - Service Center

Bell & Bell GMC responded

We’re very sorry for the repeated issues you’ve had with your Canyon and for the frustration this has caused — especially in the Carolina heat. We’ve been short staffed recently, and unfortunately that has impacted our follow-up time. That’s not the level of service we aim to provide, and we apologize for the delay. We’ve been in contact and have everything arranged with the manufacturer to get the issue fixed once and for all. We guarantee it will be resolved and truly appreciate your patience as we work to make this right. – The Bell and Bell Team

Bell & Bell GMC responded

Thank you for your kind words! We’re glad we could get you in quickly and take care of your truck. We truly appreciate your trust in us and look forward to being here for all your future service and repair needs. – The Bell and Bell GMC Team

Bell & Bell GMC responded

We’re so glad you came in for your service and alignment, and even happier to hear you had such a great experience with our team. It’s always a pleasure to take care of your vehicle, and we’ll be ready to welcome you back — whether it’s for your next scheduled service or just a quick visit before then. – The Bell and Bell GMC Team

Bell & Bell GMC responded

We’re happy to help keep your Pontiac G6 convertible going strong! Thanks for trusting us — we’ll always be here when you need us. – The Bell and Bell GMC Team

Bell & Bell GMC responded

We’re truly sorry for the issues you’ve experienced after your engine replacement — this is not the experience we want for any of our customers. We understand how frustrating this must be, especially after such a significant repair. We will make this situation right, no matter what it takes. Our team will inspect the serpentine belt, address the A/C issue, and ensure everything meets our quality standards. Your trust is important to us, and we’ll work quickly to get your Sierra running exactly as it should. Thank you for bringing this to our attention and giving us the chance to correct it. – The Bell and Bell GMC Team

Bell & Bell GMC responded

Thank you for being a loyal customer since purchasing your 2016 Buick Envision! We truly appreciate your continued trust in our service department. It means a lot to hear that you find our team efficient, knowledgeable, and dedicated to doing the job right. We’re proud to have earned your commendation and look forward to serving you for many more years. – The Bell and Bell GMC Team

Bell & Bell GMC responded

Thank you for your kind words! We’re so glad to hear you always find our team friendly and helpful. We appreciate you trusting us for your oil change, tire rotation, and checkup, and we look forward to seeing you again for your next visit. – The Bell and Bell GMC Team

Bell & Bell GMC responded

We’re so glad to hear that Pat and our body shop team were able to restore your vehicle to like-new condition! Thank you for recognizing their hard work and timely service. We’ll be sure to share your kind words with them — feedback like yours means a lot to our entire team. – The Bell and Bell GMC Team

Bell & Bell GMC responded

Thank you so much for the kind words about our service and pricing — we truly appreciate your support! Regarding the bottled water, we completely understand your concern. The vending machines on our property are operated by a third-party company, and when using a credit or debit card, they often place a temporary $5 hold which is adjusted once your purchase is completed. That said, Bell and Bell GMC proudly offers complimentary bottled water upon request — just ask any member of our team next time you visit! We hope to see you again soon and truly value your business.