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Bend Honda
Bend, OR
750 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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750 Reviews of Bend Honda
December 15, 2021
We had a terrible experience with Bend Honda. We purchased a pre-owned Ford Explorer from Zack Allen. When buying the car we asked Zack for the code to the keyless door entry. He said we could easil purchased a pre-owned Ford Explorer from Zack Allen. When buying the car we asked Zack for the code to the keyless door entry. He said we could easily obtain it from a Ford Dealership. After visiting a Ford Dealership we discovered that our car’s driver’s seat had been RECALLED and that it was $150 to obtain our car’s door code. We called Zack and the dealership to see if they would cover the $150 charge. After the Ford Dealership, Lithia Dealership in Eugene and myself called and emailed Bend Honda and Zack several times I finally received a short email from Zack 2 days later telling me “sorry for the misinformation and to try asking another Ford dealer” Our “change engine oil” light also came on two weeks after buying our car. When calling the dealership to check when the oil was last changed I was transferred twice to the wrong person, hung up on, and then finally told that they had no record of it ever being changed. In the end no one seemed to be able to help, or want to help. I was told Zack was the only person who could help me. Any time I called after that I was told Zack was out with a customer, or Zack was on a test drive. This dealership is good at selling cars, but not good at taking care of their customers after. More
by Laurawalker024
Employees Worked With
Zack Allen
November 20, 2021
Everyone was so easy to work with, incredibly responsive. All my questions were answered right away, and I felt like it was very important to the staff that I was treated well. Ryan and Sherief were a pleasu All my questions were answered right away, and I felt like it was very important to the staff that I was treated well. Ryan and Sherief were a pleasure to work with. This was the best car buying experience I have ever had, and that's saying something since I have bought over 20 cars in my life! I will be referring everyone I know to them without a doubt. More
by kgilmore05
Employees Worked With
Ryan Vaughn, Sherief Sadek
November 12, 2021
The team at the service center is top-notch. They are welcoming, knowledgeable, and informative. In addition, their explanation of the status of your vehicle following maintenance service gave me great p welcoming, knowledgeable, and informative. In addition, their explanation of the status of your vehicle following maintenance service gave me great peace of mind. More
by teknotes
Employees Worked With
Garret Brown
November 10, 2021
It was a fantastic first car buying experience. I had pretty strict limitations on a down payment and monthly payments, and Alejandro and the team still made it work! pretty strict limitations on a down payment and monthly payments, and Alejandro and the team still made it work! More
by Mikaela Z
Employees Worked With
Alejandro Hernandez
November 06, 2021
I live in the valley and have been struggling to work out a deal for new honda truck. Zach explained the current situation and made a number of logical suggestions that really made clear what I could and cou a deal for new honda truck. Zach explained the current situation and made a number of logical suggestions that really made clear what I could and could not do right now. I really appreciate his clarity and would be happy to buy a vehicle from him and this dealer. More
by willm
Employees Worked With
Zach
October 27, 2021
Professional courteous service and attentive staff Clean Professional courteous service and attentive staff Clean facility Covid minded with masks Follow up with their service Professional courteous service and attentive staff Clean facility Covid minded with masks Follow up with their service More
by sierrabreeze65
Employees Worked With
Ty Clark, Rory Blumenschein
October 07, 2021
Zachary Allen is outstanding. Went out of his way to make this an easy buy. Called us to let us know that a car had come in. Got most of the information by phone and was ready for me went I arrived. Smooth, this an easy buy. Called us to let us know that a car had come in. Got most of the information by phone and was ready for me went I arrived. Smooth, friendly, polite and great service. Cannot recommend him and Bend Honda enough. Buy from Zach, buy from Bend Honda, you will be happy you did. Thanks Zach!!!! Love the new Honda CR-V Special Edition. More
by lkfortin22
Employees Worked With
Zachary Allen
October 01, 2021
Car broke down, braking system went out. wanted a loaner until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and his response was that somebody had to pay for it. I was shocked with the response. I told him that I will never buy a car from them and nor recommend them either. More
by costag
Employees Worked With
Ty Clark
September 12, 2021
The people at Bend Honda are personable, helpful, and informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consist informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consistently and trust them. More
by Sue Hall
Employees Worked With
Katelyn Steel
