Bend Honda

Made car buying easy We hate car shopping and can’t say it is something we enjoy. Although Chris was great. We were bummed we missed the sale by one day and the dealership We hate car shopping and can’t say it is something we enjoy. Although Chris was great. We were bummed we missed the sale by one day and the dealership couldn’t honor the cost we saw the day before. don’t love that they force you to purchase the floor mat package even though we didn’t want it. We live the car and we are happy that we purchased it. It was nice they had snacks and drinks for the kids as well as t.v. to help with the wait. More

Friendly and fair Went into Bend Honda knowing what kind of car I wanted. Salesperson was direct. While he offered a Dodge, I was clear I wanted a CRV. It took awhile Went into Bend Honda knowing what kind of car I wanted. Salesperson was direct. While he offered a Dodge, I was clear I wanted a CRV. It took awhile to get through the credit and other application process but that always takes time. The dealership was friendly and fair. I was shown a CRV which met my needs and I wanted that car. They didn't try to push anything else on me. When I took the CRV home I noticed on the drive home that the one headlight was out. I called the dealership and was able to bring it in a few days later (due to my own schedule not theirs) and they happily fixed it for me quickly. For the most part I am very happy with this dealership and with the price and deal made. It's what you make of it and if you are clear what you want the salespeople don't push you into something else. They are respectful and clear on everything. More

Very good buying experience Our experience with Bend Honda was positive, Representatives were friendly, knowledgeable and professional. Overall it was a positive buying experien Our experience with Bend Honda was positive, Representatives were friendly, knowledgeable and professional. Overall it was a positive buying experience. Great folow-up service regarding installing trailer hitch. More

Great Workmanship Had my Honda Fit airbag recall work done and it was prompt and professional. Bend Honda has a great service department with excellent auto technicians Had my Honda Fit airbag recall work done and it was prompt and professional. Bend Honda has a great service department with excellent auto technicians! More

Great experience and friendly staff Very happy with our purchase. Cameron, Kyle, and Patrick all worked together to make our buying experience a positive one. Thanks for all the help! Very happy with our purchase. Cameron, Kyle, and Patrick all worked together to make our buying experience a positive one. Thanks for all the help! More

Buying experience This was the most pleasant buying experience I have ever had and I have purchased a number of cars. no hassle very smooth from star to finish. bill This was the most pleasant buying experience I have ever had and I have purchased a number of cars. no hassle very smooth from star to finish. bill More

A very pleasurable experience! From the moment we met James, we knew we were in good hands. He answered every question, and we had plenty! When we got "stuck", James, with good h From the moment we met James, we knew we were in good hands. He answered every question, and we had plenty! When we got "stuck", James, with good humor and excellent knowledge, was able to move the process along. He kept every promise and made himself totally available to us -- not only the day we bought our new CRV but when we came to pick it up, he so patiently explained how the systems worked, and offered to help us out anytime we called or came in. I know he will. We trust him More

Great guy--Ty, great service and great Pilot. I really enjoy working with Ty. as I have since I bought my Pilot. I now have 85,000 miles on my Pilot and everything is tip top.Great service and gre I really enjoy working with Ty. as I have since I bought my Pilot. I now have 85,000 miles on my Pilot and everything is tip top.Great service and great vehicle. PS: The last choice in this survey creates a problem for me because I agree with both the first two responses but am only allowed to select one. More

All together I arrived almost 45 minutes ahead of my scheduled service appt. This was due to how my errands worked out that day. The service intake person was enga I arrived almost 45 minutes ahead of my scheduled service appt. This was due to how my errands worked out that day. The service intake person was engaged taking care of another customer at the time yet he courteously and attentively acknowledged my presence. A few moments passed and someone else associated with the service department stuck her head out of her office to assist me. Before I knew it my 2017 HR-V was taken in way ahead of my scheduled service. I was offered plenty of snacks/refreshments and settled in to catch up on texts, emails and maybe even read the newspaper that was provided. Before my scheduled appt time came to be, my Honda and I were out the door. The service intake person thoroughly went over every component of the service I received. I simply couldn't be happier! More