Bend Honda

Happy Happy I love my CRV. Jay spent several hours with me showing me all about the car. He was very helpful. I would go back to Bend Honda the next time I wan I love my CRV. Jay spent several hours with me showing me all about the car. He was very helpful. I would go back to Bend Honda the next time I want to purchase a car. More

Air bag replacement The work was done as promised and on time. I dealt with Ty Clark and he was friendly, helpful and called me as soon as the vehicle was ready. The work was done as promised and on time. I dealt with Ty Clark and he was friendly, helpful and called me as soon as the vehicle was ready. More

Sincerity & honesty made the sale! Why did we give the rating? Well, we can truly say we were surprised when our salesperson asked us to take time by ourselves to discuss what we wanted Why did we give the rating? Well, we can truly say we were surprised when our salesperson asked us to take time by ourselves to discuss what we wanted. He asked us, not us asking him. We were just looking at vehicles and thinking of the discomforts our previous just looking caused us. At first, thinking his smile and politeness were false. He was new at Honda and answered us honestly if he didn't know. He understood and worked through our needs. We bought our New CR-V because he treated us like we have never experienced before. He was genuinely great to work with. We will be in the market to replace our other vehicle early next year and this time we know where to go ( Bend Honda ) and who to go see (Joel). Can't remember his last name because he didn't have a card yet. If you want a great experience getting a car, go see that man. More

Best experience I ever had John and Taylor were absolutely awesome to deal with, made my unexpected purchase very memorable and extremely happy with the entire experience. Not p John and Taylor were absolutely awesome to deal with, made my unexpected purchase very memorable and extremely happy with the entire experience. Not pushy, willing to listen and very knowledgeable. I traded up from a CRV to my dream car with power and 4WD that I have always wanted and a screaming deal that I couldn't refuse. Thank you so much... Sheryl Wood More

Excellent customer service! Overall the gentlemen who work here are very customer service oriented. I am not a huge fan of not being able to schedule an appt. for an oil change g Overall the gentlemen who work here are very customer service oriented. I am not a huge fan of not being able to schedule an appt. for an oil change given my work schedule. But it worked out in the end. It only took me 2 tries. If I could give this a 4.5 stars on friendliness I would. Most of the guys are friendly and helpful. The first time that I went in for an oil change, however, the guy that I spoke with was not very friendly. He did not greet me with a smile. He acted like he was too busy to answer my questions. I am new to owning a car that gets free oil changes and that has a bumper to bumper warranty. I didn't know how the whole thing worked. He made me feel uncomfortable. In fact I was worried about having to deal with him again. But when I went in the 2nd time, all of the guys were friendly and willing to answer my questions. Maybe the first guy was having a bad day, I don't know. More

awesome all around Such a great experience. Everyone we dealt with was respectful, knowledgeable, and kind. Rick was great and so much fun to talk with. Answered all my Such a great experience. Everyone we dealt with was respectful, knowledgeable, and kind. Rick was great and so much fun to talk with. Answered all my questions so I understood. Clint was super pleasant and helpful and then Taylor was great as well. What a personable staff! More

Air Bag and Window Recalls I called to schedule work for the air bag and window recall on my 2006 Honda CRV. I got an appointment that worked well for me, and brought the car i I called to schedule work for the air bag and window recall on my 2006 Honda CRV. I got an appointment that worked well for me, and brought the car in. Customer service on the phone and when I dropped the car off was prompt and courteous. I was told it could take four hours, so I went over to Barnes & Noble to hang out, but it didn't take nearly that long. I don't remember the names of everyone I dealt with, but Ty Clark was the person who helped me when I came to pick up the car. He was very friendly and answered all my questions. Nice guy! I had a very satisfying experience. The window parts were back-ordered so I will have to come back for that job, but it is a relief to know I have safe air bags now. More

Ty is great at customer service. I was almost ready to give up since I called three days in a row and left a message the 2nd time will a staff person that answered the phone. Then the I was almost ready to give up since I called three days in a row and left a message the 2nd time will a staff person that answered the phone. Then the next day I called an left a message...no one every called me back. The next day I drove over and the service dept was do busy I could not wait since I work full time...was on a lunch break. I then called the next day and was told that I could be at the door at 7 am. I did that...I was in line with my car and others walked in...Ty came out and got me as the 2nd customer. That shows he pays attention. I was done in a half hour and made it to work. Thanks More

Airbag Recall Recieved notification from Honda about recall , called Bend Honda that day and was given an appointment for replacement work within a week .... was to Recieved notification from Honda about recall , called Bend Honda that day and was given an appointment for replacement work within a week .... was told that they would need car for about 4 hrs, Dropped off car at 9:00am on day of service, and recieved call back about 1 1/2-2 hours later that work was done and car was ready for pick-up !! Amazingly fast !! Thank you... always get the best and mosr efficient service possible from you guys !! More

Always great service at Bend Honda! We have purchased several vehicles from Bend Honda over the years and they have always provided us with good service at a reasonable price. It feels l We have purchased several vehicles from Bend Honda over the years and they have always provided us with good service at a reasonable price. It feels like extended family when you go into the store. More