Benji Auto Sales & Service Center

I thought my salesperson, Jose, was helpful. Overall I had an “okay” experience. A few things that rubbed me the wrong way: 1. The car I purchased advertised no accidents on the Carmax website, but showe had an “okay” experience. A few things that rubbed me the wrong way: 1. The car I purchased advertised no accidents on the Carmax website, but showed 2 accidents on the Benji website. I thought that was a little disingenuous but understood the explanation that the sites may report different stats. However, the sticker that Benji placed on the car also advertised no accidents. There was no explanation for that. Although the advertisements were not 100% truthful, the sales team was upfront with the accidents but were still misleading in the damage. I was told the car was in a “fender bender”, turns out it was more damage than that, but again after getting the car inspected by BMW, the car was actually in good condition but I wasn’t told about 2 issues (new tires and a broken axle boot). Luckily I purchased the warranty and the boot will be fixed. To be fair, when I brought the repairs to their attention, they offered to fix it but I had to make multiple trips to the South Florida dealership an hour and a half away. No thanks!! 2. I also found out that one of the accidents caused the passenger side door to be replaced because the guy that detailed and waxed my car noticed that the door was a different color black than the rest of the car. Just another piece of information I wish they would’ve shared. 3. Once I decided to purchase the car, the finance guy was definitely inexperienced. I have an excellent credit score and when he ran my credit, he claimed that a 4.55% interest rate was the best I could get. I knew that was a lie because I had a lower interest rate on my previous car. He did something on his computer and the rate went to 3.3%. Not sure what the deal was there but that didn’t sit right with me. I still think I should’ve gotten a lower rate. 4. The car needed an oil change when I purchased it but again they were willing to do the service but only if I drove to the South Florida location. I actually just paid for the oil change at the BMW dealership which was how I found out that I needed tires and the axle boot repair. 5. The “detail” wasn’t great when I purchased the car but that’s not a dealbreaker. I just wish they would’ve did a better job cleaning the car before I took possession. 6. Lastly, I got a great deal on my trade in but it’s been a couple weeks now and the balance of my trade in hasn’t been paid off yet and I’m afraid it’ll hit my credit report if they don’t pay it ASAP. I’ve tried to get ahold of someone to inquire but haven’t gotten a call back yet. Overall, I liked the guys but would definitely recommend getting any car you decide to purchase checked out thoroughly and get an experienced finance guy that’s not gonna try to give you a high interest rate with an excellent credit score. More

Alfredo was super excited about showing knowledge of his stock and finding the best car for my budget stock and finding the best car for my budget More

This is the second time getting a car from Benji Auto Sales, i wanted a bigger vehicle than the one i had and Alfredo was able to get me the right deal. I'm super happy with my purchase and i would re Sales, i wanted a bigger vehicle than the one i had and Alfredo was able to get me the right deal. I'm super happy with my purchase and i would recommend anyone to do business with Alfredo at Benji Auto Sales More

Have been waiting for a refund of a down payment on a purchase that didn't happen. All I get is excuses as to wen the down payment hasn't been sent. Will shortly have to engage an attorney to sue B purchase that didn't happen. All I get is excuses as to wen the down payment hasn't been sent. Will shortly have to engage an attorney to sue Benji's Auto Sales, what a hassle. More

Fantastica la atencion de Alfredo, muy claro en la informacion detallada solicitada, muy recomendable para poder comprar un carro, una persona amable, atenta,cosiderado y muy profesional. informacion detallada solicitada, muy recomendable para poder comprar un carro, una persona amable, atenta,cosiderado y muy profesional. More

Juan Salazar was great from start to finish. Eric (finance) did everything to assist. Great experience!!! (finance) did everything to assist. Great experience!!! More

From I bought the car from them and they sold me an extended warranty they haven’t communicated with me when the car was giving problems in less that 2weeks of the sale. It took me going to them to get extended warranty they haven’t communicated with me when the car was giving problems in less that 2weeks of the sale. It took me going to them to get someone to speak with me. The lack of help and professionalism was lost from the beginning. Maybe someone’s experience might be better because of this. More

Son muy amable y profesionales y ayudan a las persona que es lo mejor que convien es lo mejor que convien More

Dealt with any questions asked very smoothly and detailed and was very communicative. Very friendly and was there every step of the way. and was very communicative. Very friendly and was there every step of the way. More