Benji Auto Sales & Service Center

Anticipating Enjoyment Sat. 12/28: Purchased a gorgeous vehicle with the interior/exterior desired; Left car lot w/ tank on empty, despite paying $$ for “Dealer Prep Fee.” Sat. 12/28: Purchased a gorgeous vehicle with the interior/exterior desired; Left car lot w/ tank on empty, despite paying $$ for “Dealer Prep Fee.” The car was prepped with a Benji license plate frame and a logo sticker on the bumper, minus a detailed wash. Sun. 12/29: Battery was dead when attempting to leave for afternoon errands. Salesman jump-started vehicle yesterday for test drive, but I overlooked it, thinking it was due to the car not being driven for a period. Mon. 12/30: Called AAA for jump-start, took car to Coral Gables dealership and battery was replaced (under warranty). Dealer Rep informed me of the need for new rear tires ASAP and front brakes due for replacement, soon. A half hour after leaving, the “possible ice on road” indicator light appeared. Stopped at Goodyear to get tires checked, they were past balding w/ thread showing (SEE PICS). My tires were skipping and not gripping the road, causing the warning light. Thankfully, I didn’t have an accident. I replaced two rear tires $$. I called and spoke to Benji Finance Mgr to inquire about the “Maintenance Plan” which was supposed to “cover maintenance not under warranty” as he told me, when I agreed to add it to my car loan. I asked if the plan applied to the brakes needed and was informed the plan only covers oil changes for two years. I would never have agreed to pay almost a $1,000 for a “Maintenance Plan” which covers two oil changes, max, and drive an hour for the service. This should be conveyed as an “Oil Change Plan” NOT a “Maintenance Plan” Wed. 1/1: “Key Fob Low” indicator light appeared and, in the evening, “check brake” light appeared. Thurs. 1/2: Contacted my auto service provider (import car mechanic who serviced my previously owned BMW for years) to order brake parts. Fri. 1/3: Took car to install new front brakes $$ and went to locksmith to replace key fob battery $$. I am posting a rating of three stars because although the salesman and managers are very courteous and professional, customer service goes beyond the deal table. Car buyers should be confident and secure in knowing that the product they’re purchasing has been properly maintained and prepared, at a standard, for their safety and enjoyment. Especially, since buyers are paying Dealer Prep Fees over $900, for this purpose. This fee shouldn’t be an expensive line item only. More

Great Experience Customer Service was EXCELLENT, Meir and Kensey were amazing. They both helped me find the car of my dreams at an affordable price. Also, check out th Customer Service was EXCELLENT, Meir and Kensey were amazing. They both helped me find the car of my dreams at an affordable price. Also, check out their Instagram page: Carsforstudentsfl. I promise you won’t regret it! More

Loved it I honestly gave them a 5 star rating, because they truly deserve it. The experience there was great, and I couldn't have asked for a better service. T I honestly gave them a 5 star rating, because they truly deserve it. The experience there was great, and I couldn't have asked for a better service. The were very helpful when it came to looking for a new vehicle, and they did their best to be as open and upfront about everything when it came down to the specifics. They are truly a reputable company, and I couldnt be more content with my selection. They truly have the best prices around, and I highly doubt that any other dealership can beat them in that department. They have a great inventory, and all their vehicles are top notch. So if you're willing to consider going to a dealership, I suggest you give them a shot first because they'll do right by you and not waste your time. More

One of the happiest moments of a young woman From the start to finish everything was so easy and everyone was so helpful and nice. Brandon has been the greatest help, he has made my experience as From the start to finish everything was so easy and everyone was so helpful and nice. Brandon has been the greatest help, he has made my experience as a first time car buyer so wonderful. I am so happy with my car and with all the people involved. I was in and out. More

People over there so kind and helpful. Yeah! He was a great experience customer service was great. And I was happy with everything. If I have to buy another car I’ll go there. Yeah! He was a great experience customer service was great. And I was happy with everything. If I have to buy another car I’ll go there. More

My experience Everyone was nice and friendly they were a great help they really try to make sure you leave there with a car, Pablo was awesome! Everyone was nice and friendly they were a great help they really try to make sure you leave there with a car, Pablo was awesome! More

Fantastic experience They were very knowledgeable and personable. They worked with me tiresly until we found the perfect vehicle for me. Thanks to everyone who made this h They were very knowledgeable and personable. They worked with me tiresly until we found the perfect vehicle for me. Thanks to everyone who made this happen! More

Buena experiencia Muy buena experiencia gracias Jose por la rapidez y atención muy complacido todo fue muy bueno volveré en el futuro hacer nuevos cambios el nissan alt Muy buena experiencia gracias Jose por la rapidez y atención muy complacido todo fue muy bueno volveré en el futuro hacer nuevos cambios el nissan altima me encanto gracias More

Gracias Jose Compre mi segundo carro con José gracias por todo mi amor. También gracias a Meir por su Apollo en conseguirme el mejor negocio con el banco Compre mi segundo carro con José gracias por todo mi amor. También gracias a Meir por su Apollo en conseguirme el mejor negocio con el banco More

Best deal You’ll get and love the sales people here we loved that our sales person Willie Davis has the time and patiences for all of our questions and he found us the best car for our budget and we fel we loved that our sales person Willie Davis has the time and patiences for all of our questions and he found us the best car for our budget and we fell in love with it. Thank you to everyone More