
Benji Auto Sales & Service Center
West Park, FL
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836 Reviews of Benji Auto Sales & Service Center
Excellent experience our salesman was William Davis even tho our car was at another location. We had to wait which was no problem for us. William was more anxio experience our salesman was William Davis even tho our car was at another location. We had to wait which was no problem for us. William was more anxious than we was waiting on the car which was funny watching him every 5min asking is the car here yet. He is the best he got us what we wanted an his customer service was awesome. We have been to other car dealerships that tried to put us in other cars that we didnt want that was more expensive. Which was a horrible experience cuz they kept trying to push another vehicle on us. More
Sketchy sales process. Don't trust Alfredo Gomez! Everything seems fine until you pay attention to the minor details. Do not trust Alfredo Gomez, he is a con and just wants your money! The day of my c Everything seems fine until you pay attention to the minor details. Do not trust Alfredo Gomez, he is a con and just wants your money! The day of my car shopping, I was told that I got approved by a bank (I wasn't told which bank it was) I was just told that I was approved by a bank but I would be getting approved by BB&T as well the following day with better rates (which doesn't make any sense). When it was time to pay for my deposit, I wanted to pay with my bank card, but Alfredo was pushing the fact that I could send the deposit to his PayPal because my bank is known for not approving transactions (which is false). I left that night with the car with no issues, so I thought! The following three days my credit was ran multiple times without my consent! On the third day I was getting calls from Alfredo Gomez that I needed to come in for a reason he didn't want to explain over the phone. I was at work and I am not able to leave my job whenever I want especially for no reason at all. So on the third night, my car (which I supposedly got approved for by a bank) was towed away. Supposedly the bank didn't go through with an approval (after I was told multiple times that I was approved and there was no reason for an approval to fall through) So is the trick to get people "approved by a bank," let them pay a deposit, let them take a car for a few days, and then take it away from them for no reason, just so that you can make money off of deposits!?!?! If you read other reviews about this place, you will see a pattern. The same situation has occurred to multiple people, not just me! Lesson here, don't trust Alfredo Gomez!!!! Sketchy sales process!! Pay attention to everything!!! Don't let them talk around you or your questions!! More
Great Deal I was recommended to Big Al by a good friend and his help with getting my daughter a car was invaluable!!! Yuneski was also very helpful with getting I was recommended to Big Al by a good friend and his help with getting my daughter a car was invaluable!!! Yuneski was also very helpful with getting the right price and financing for her to be able to afford. I would absolutely recommend Benji Auto and these gentlemen for your car needs!!! More
Excellent service I was treated with respect. My salesman Gustavo was very caring at all times, Eleonor took the time to explain every detail on my finance progress. I was treated with respect. My salesman Gustavo was very caring at all times, Eleonor took the time to explain every detail on my finance progress. Excellent service overall. More
Make it or break it! So far it’s been an ok experience. Car is back at the dealership for promised mats, scratch removal and tire balancing! 2018 car was vibrating so muc So far it’s been an ok experience. Car is back at the dealership for promised mats, scratch removal and tire balancing! 2018 car was vibrating so much on the highway, it didn’t feel safe. Hopefully will be returned on time and to satisfactory expectation. More
Very honest and friendly dealer I bought a C300 Mercedes and my experience with the dealer was outstanding, great customer service, the buying and financial process was very easy and I bought a C300 Mercedes and my experience with the dealer was outstanding, great customer service, the buying and financial process was very easy and they look for the best deal possible for you. I recommend them 💯 %. More
Complicated It started a little rocky but eventually it got better I would recommend someone I worked with David and Robert the were very respectful mens to deal It started a little rocky but eventually it got better I would recommend someone I worked with David and Robert the were very respectful mens to deal with More
Not so good The car was not given to me clean after they kept it 24 hours. The car had crumbs everywhere, they did not do the details they stated they were going The car was not given to me clean after they kept it 24 hours. The car had crumbs everywhere, they did not do the details they stated they were going to do. I called to ask them what happened and they said they were going to call me back and they did not. More
great but long all in all i walked out with a car even though they switched it up on me 4 times n then when i said just give me my 3000.00 downpayment back they said all in all i walked out with a car even though they switched it up on me 4 times n then when i said just give me my 3000.00 downpayment back they said they already dropped it in the safe deposit box n i would have to come back in 24 hours to get my money back not really cool More
Bad experience with Service Manager!!! Had great experience with Sales Manager and Finance Manager even though $1k dealer fee was not disclosed in advertisements and dealership does not neg Had great experience with Sales Manager and Finance Manager even though $1k dealer fee was not disclosed in advertisements and dealership does not negotiate sell price. Had bad experience with Service Manager and Sales associate. Service Manager called to say all work was performed and vehicle was ready for pickup. Went the next day to pick up vehicle only to find out work agreed to was not performed. Walked around the back and saw the car interior and exterior being detailed and the detailers blasting the radio in the car. Had to wait 2 hours while car was detailed and splash shield repaired. Sales associate was unaware what needed to be done and did not check if work was performed. More