Bennett Hyundai of Lebanon

It took 3 trips to purchase vehicle, had 3 scheduled visits and something was wrong the first two trips. We were over an hour and a half away. After purchasing a vehicle, the check engine light came on visits and something was wrong the first two trips. We were over an hour and a half away. After purchasing a vehicle, the check engine light came on the next morning. More

I visited Hyundai Bennette of Lebanon and was assisted by Huy Hoang in viewing the Hyundai Tucson SEL Premium. He provided excellent service. He offered me the best Black Friday promotion, and he was very op Huy Hoang in viewing the Hyundai Tucson SEL Premium. He provided excellent service. He offered me the best Black Friday promotion, and he was very open to discussing my needs according to my budget. He made sure to do his best to meet my expectations, and surprisingly, all my request and discounts were granted. Huy is truly an asset to the dealer and is highly recommended. Keep up the great work sir. If I plan to buy another car in the future, I will definitely contact you again. More

Fine no issues, always pleasant and helpful. N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a N/a More

The day after we took delivery of our new vehicle, we were advised that our sales rep was no longer with the delivery. The issue is that the rep incorrectly assigned our vehicles ownership to another per were advised that our sales rep was no longer with the delivery. The issue is that the rep incorrectly assigned our vehicles ownership to another person that he delivered a car for the same day as ours. It's been 3 weeks now and there still is no resolution to this. I've spent hours dealing with this issue. The dealership has been trying to help fix this and activate our Bluelink but can only do so much. They advised me to work with Bluelink customer service. After 4 calls to them, they said they needed to open a ticket with their engineering dept and to expect a response within 7 to 10 days. This whole process has been a nightmare and completely unacceptable. Today, I asked for a new vehicle but they said that they couldn't do that. More

Very slow nothing prepared when I got there were draging their feet with the paper work so they could detail the truck that should have been done the day before their feet with the paper work so they could detail the truck that should have been done the day before More

Background: I traded 2 vehicles and purchased a new 2025 Tucson SEL on 11/31/2025. I requested the installation of a trailer hitch. I was told it would be ordered right away, and I would be kept informed as Tucson SEL on 11/31/2025. I requested the installation of a trailer hitch. I was told it would be ordered right away, and I would be kept informed as to the status of the installation. I was told I would have a loaner vehicle to drive during the installation period. I received no updates so on 11/13 I sent a text to the dealership. I received a reply that the status of the hitch would be looked into, and they would be in touch shortly. On 11/17, getting no update, I sent another text. I received a reply on 11/18 from someone who did not identify themselves that it would be looked into ASAP. It is now 11/25, still no update. Customer service appears not to be a priority at Bennett Hyundai. Put this customer in the totally unsatisfied category! More

Waited at the counter waaay to long for a drop off and loaner car N/A loaner car N/A More

John was very courteous and answered all my questions It was a good appointment 1 was a good appointment 1 More

Everthing was very professional except they could not solve my problem. Had to reschedule to try again! solve my problem. Had to reschedule to try again! More

Very thorough in explanation and very friendly staff. I will be taking my vehicle back in the future. I will be taking my vehicle back in the future. More