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Bennett Hyundai of Lebanon - Service Center

Lebanon, PA

4.8
278 Reviews

278 Reviews of Bennett Hyundai of Lebanon - Service Center

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June 20, 2025

Went for inspection and oil change. Waited for it to be done. Friendly service and got treated with respect and courtesy More

by 77slacker
Recommend Dealer
Yes
Employees Worked With
John
June 18, 2025

We always have great service. No complaints. Will definitely keep coming back for whatever service we need. More

by OSSFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Bianco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Bennett Hyundai of Lebanon responded

Thank you for the kind words! We’re thrilled to hear you consistently have great service and look forward to welcoming you back for all your future needs!

June 18, 2025

Frank dealt with me. He was very polite and explained everything. I will go back again. More

by TANOUSE94
Recommend Dealer
Yes
Jun 19, 2025 -

Bennett Hyundai of Lebanon responded

Thank you for your review! We’re delighted to hear that Frank provided polite and clear service. We look forward to seeing you again!

June 14, 2025

Waited an hour and thirty minutes for an oil change and two bulbs. Not happy More

by NELSON.DIAZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Grimes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Bianco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Ball
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Janielle Beishline
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Bennett Hyundai of Lebanon responded

I’m so sorry to hear about the long wait time for your oil change and bulb replacement. We understand how frustrating this must have been, and we truly appreciate your patience. We’re committed to improving our service speed and ensuring a better experience next time. Could you please share more details about your visit (e.g., location, date, or time) so we can look into this and make things right? Feel free to reach out directly, and thank you for your feedback—it helps us do better!

June 14, 2025

Courteous helpful. Explained in detail what was done. Fast service I like the text benefits More

by jpuorro1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Bennett Hyundai of Lebanon responded

Thank you for your kind review! We’re thrilled to hear you appreciated our courteous and helpful service, detailed explanations, and fast response. It’s great to know you’re enjoying the text benefits too! We look forward to serving you again.

June 13, 2025

This dealer ship is one of the best I have ever seen the place is very clean and nice More

by VIVIANAPENUVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 14, 2025 -

Bennett Hyundai of Lebanon responded

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience and that you found our dealership clean and welcoming. Your feedback means a lot to us, and we look forward to continuing to provide you with top-notch service. If there’s anything more we can do for you, please don’t hesitate to reach out!

June 12, 2025

They had my car for 5 days, but said they didn’t have time’ to check one of the things I asked about. They also didn’t even reset the ‘service needed in …..” warning light. More

by SHARONAG2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank in service and an older gentleman in service
Jun 14, 2025 -

Bennett Hyundai of Lebanon responded

Thank you for your feedback, and I’m truly sorry for the inconvenience caused by the extended wait and the issues with your service. Keeping your car for five days without addressing all your concerns or resetting the “service needed” light is not the experience we aim for. Could you please share more details, such as the location, dates, and specific issue you asked us to check? This will help us investigate and make things right. We value your input and want to ensure a better experience moving forward. Please reach out directly if you prefer!

November 14, 2024

Awesome Service! ! Very helpful , informative and friendly. I would hire John & Brian in a heartbeat! More

by 7297DOTTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - John and Brian
November 10, 2024

Very efficient and we like all the services that they give to us!!! I recommend 100% More

by FRANCHESCACUEVAS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Zink, Emily Shaub
November 10, 2024

Pollite service personnel. Work completed in good time. Job well done nice surroundings very nice dealership. . More

by croessant83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Bonafede, Katelyn Zink
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