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Bentley Indianapolis

Indianapolis, IN

1.7
72 Reviews
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9450 N Aronson Rd

Indianapolis, IN

46240

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Showing 72 reviews

April 11, 2017

Great Sales Experience My wife and I ecently purchased a car from The Collection and it couldn't have gone smoother. Our sales person, Lisa Hefner, was great and I would re More

by clayj32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Hefner
April 10, 2017

Good experience The staff from top to bottom where extremely helpful and kind. Lisa, my sales representative, was a sweetheart and very knowledgeable. I would come More

by Beefcake749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Effinger, Lisa Hefner, Bob Reed
April 08, 2017

Good Experience I had a wonderful experience at The Collection. I purchased a 2013 BMW 128i and my salesperson, Tom, couldn't have been any more helpful. He was pro More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Effinger, Tom Bement, Bob Reed
April 08, 2017

Purchase of Lexus GSF Lisa and Drew were great to work with Drew was firm yet fair,and Lisa was very helpful as I was looking to purchase a new vehicle. More

by Bwinger63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Effinger, Lisa Hefner, Bob Reed
April 08, 2017

Great Experience. Great dealership and Lisa was a thorough professional. Kept the process moving quickly and was flexible in helping me pull off the purchase of m More

by JJHR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Effinger, Lisa Hefner, Bob Reed
April 08, 2017

My experience was wonderful. I give you guys this rate because I really like your service. Everything was super nice. Roger Salazar he was wonderful person he explained me every s More

by Reyes67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Salazar
April 06, 2017

Mo was great, but don't buy from here Mo was excellent - knowledgeable and responsive - customer focused. We agreed to purchase a used Range Rover with commitment to buff out ALL of the MA More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Effinger, Mo Ganchi
Apr 06, 2017 -

Bentley Indianapolis responded

The Collection did have the vehicle buffed and detailed as agreed upon to remove as many small scratches as possible. We also agreed to have the rear bumper painted to fix a deeper scratch. All promises were fulfilled. As a dealer of used vehicles I can never promise or would ever promise to buff out all scratches especially on a black vehicle. This just may not be possible. We did what we agreed, unfortunately I could not meet the clients extremely high expectations.

April 06, 2017

Had a good experience. Friendly staff. They were very friendly and helpful. My only complaint is that I wish they did a better job at cleaning the inside of the vehicle at the time of pic More

by Jaw363stub015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Effinger, Alex Buse, Bob Reed
April 05, 2017

MO tel, hotel, holiday inn... When my husband and I stopped into the dealership today, Mo Ganchi was very personable. He let us test drive many cars, drove us to the fishers locati More

by Kotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ganchi
April 03, 2017

Very Good Experience We recently had the pleasure of purchasing a vehicle at The Collection. The manager Drew, and Roger were very helpful and patient in helping my wife More

by Mercedes Guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob the finance manager, Drew Effinger, Roger Salazar
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