Benton Nissan of Bessemer - Service Center

Service department slow and not very responsive. Don’t like being told how many words to write. Don’t like being told how many words to write. More

The staff were friendly and very helpful with every aspect of the service provided. They replaced the brakes and rotors. I have to say our car has never driven better. I highly recommend this dealershi aspect of the service provided. They replaced the brakes and rotors. I have to say our car has never driven better. I highly recommend this dealership for your car service needs. More

Great service. Friendly staff. The service is always top notch. Always punctual and professional staff. Friendly staff. The service is always top notch. Always punctual and professional staff. More

Prompt on their service and people friendly always going to tell you what’s the next maintenance scheduled to tell you what’s the next maintenance scheduled More

Wasn’t pleased at all. Just got 245.00 bill to tighten the bolts up. Just got 245.00 bill to tighten the bolts up. More

I can’t recall my serviceman’s name but he was fantastic. Very polite and very knowledgeable. Very polite and very knowledgeable. More

Dissatisfied with the oil change. Oil underneath the car. This was a Very messy job. Oil underneath the car. This was a Very messy job. More

The 1st trip in bad experience. The 2nd trip started off ruff, I was getting a little bent out of shape and I did get the shop manager involved. After all that everything turned ou The 2nd trip started off ruff, I was getting a little bent out of shape and I did get the shop manager involved. After all that everything turned out just fine. Thank you Jackson and thank you Ms. BELL More

Transition of service team. They seem to be a bit disorganized and overwhelmed. They have been recording service of my vehicle on a previously owned vehicle. They seem to be a bit disorganized and overwhelmed. They have been recording service of my vehicle on a previously owned vehicle. More

I was in and out in a little over an hour, and that was for an oil change and tire rotation. for an oil change and tire rotation. More