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Benton Nissan of Bessemer - Service Center

Bessemer, AL

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172 Reviews

172 Reviews of Benton Nissan of Bessemer - Service Center

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July 13, 2022

Car sit for 3 days told me nothing more than what I told the man .Then wouldnt fix it .He said trying to get it under warranty or lemon .which I think it should be because I have had it in the shop 2 or3 More

by debc46d
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Rodgers
July 12, 2022

Clean & friendly dealership. .this is my third vehicle from this dealership. Very Satisfied with service More

by felicia.young43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
July 08, 2022

Fast friendly customer service! I will visit again this location and Hoover are great service More

by kimberlynash08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
July 06, 2022

I didn't like how my price went up over $1,200 that I was quoted. I also didn't like the fact that I was being asked certain questions about the car like is it AWD or 2WD I'm not the person that works on the More

by dwain.murray
Recommend Dealer
No
Employees Worked With
Fred
June 28, 2022

The employees are always very helpful and honest during my time with taking car for I’ll change. The waiting time has improved. More

by MUCSHELLEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rodgers, Dana Hannah, Carlos Harper
June 24, 2022

Great service department, very informative & Fred kept us informed until completion of needed service work. He explained in detail the work necessary for our vehicle. More

by Dthoneycutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
June 23, 2022

Service was not provided only diagnostic performed. Same trouble when I left facility. Nothing done only diagnostic. No work More

by tantubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Rodgers, Jacob Danley, Angie Denmark, Dominic Vargas, Ray Smith, D'Andre Hart, Joe King, Dana Hannah, Carlos Harper
June 21, 2022

Great experience. Very friendly; and knowledgeable. Caring. Better than past employees. This is where I go each time that I need auto care. More

by MMILLIE5549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Denmark
June 21, 2022

Great customer service, Fred was the perfect example of it. He broke everything down to me so I would understand and he also did my recall on my car without me asking. He assured me that I needed it done a More

by Ashlai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kidd
June 17, 2022

The service department was very helpful and courteous. They gave me a timeline and completed the work well within that timeframe. More

by tawarmley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred