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Benton Nissan of Hoover

Hoover, AL

Overview
Employees
Reviews
Vehicles
4.6
580 Reviews
Dale Benton appreciates the value of relationships and makes a special effort to go above and beyond to support his local community that contributes to his ongoing success. Benton Nissan strives to both help members of our community purchase reliable and affordable cars and make a difference in the lives of those who live in the community. At Benton Nissan you truly have a friend in the car business. Like our Facebook page for a chance to win prizes! https://www.facebook.com/bentonnissanofhoover/
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1640 Montgomery Hwy

Hoover, AL

35216

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Showing 580 reviews

June 11, 2024

They really care about their customers and my salesman Dennis Harris made my car buying experience very easy made sure I left a very happy customer and with everything I needed and asked for. More

by Aamumom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Benton Nissan of Hoover responded

Thank you for your review and kind words for Dennis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

June 11, 2024

The appointment was easy to schedule and the interaction with everyone there was friendly and professional More

by esgustin_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paulick
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Jun 11, 2024 -

Benton Nissan of Hoover responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Benton Nissan of Hoover!

June 11, 2024

First time to use this dealership. Very pleased and impressed by the quality and service of all employees. More

by jlazarre2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cornner
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Jun 11, 2024 -

Benton Nissan of Hoover responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing Benton Nissan of Hoover, we look forward to having you as one of our valued customers for many more years to come!

June 11, 2024

He was very knowledgeable about what my issue was and advised me correctly, 5 out of 5 stars More

by Rachael.Langley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paulick, Jay Cornner
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Jun 11, 2024 -

Benton Nissan of Hoover responded

Rachael, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2024

First time for an oil change and it took over 3 hours with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before More

by Lccpsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Stafford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall, John Paulick
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Jun 12, 2024 -

Benton Nissan of Hoover responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if we can come up with something to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 12, 2024 -

Benton Nissan of Hoover responded

We apologize for the lengthy wait time and for any inconvenience it may have caused. A manager is reviewing your work order and will be in contact shortly. Jana Avellana Owner Loyalty Manager (205) 383-1879

June 10, 2024

They are very friendly and quick with the service. The inside lobby is very clean. Would recommend them with your car. More

by mariadiaz01623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paulick
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Jun 11, 2024 -

Benton Nissan of Hoover responded

Maria, Thanks for sharing about your experience with Benton Nissan of Hoover. We appreciate your business and hope to see you again soon!

June 10, 2024

Travis Payne is the absolute best! !! Professional, honest, knowledgeable and cares about his customers and will go above and beyond for you. I'm 12 cars in with TPayne over the years. More

by dimplesbham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Benton Nissan of Hoover responded

We are so glad that Travis had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 10, 2024

I had an amazing experience here. Just the other day I came in wanting to browse any option for a replacement vehicle. Although I did not purchase a vehicle I will not ignore the amaz More

by Noah b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Benton Nissan of Hoover responded

Thank you, Noah, for sharing your experience with us! We're happy to hear it went well with Doug and truly appreciate your feedback.

June 08, 2024

The advisors and technicians are very skilled and professional. I will definitely be back again. More

by dakotabduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
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Jun 09, 2024 -

Benton Nissan of Hoover responded

Dakota, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 08, 2024

Everyone was so nice and patient! They took their time with my vehicle, and I felt very comfortable while I waited. More

by courtneyn1998.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Benton Nissan of Hoover responded

Courtney, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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