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Benton Nissan of Hoover

Hoover, AL

4.6
582 Reviews
Dale Benton appreciates the value of relationships and makes a special effort to go above and beyond to support his local community that contributes to his ongoing success. Benton Nissan strives to both help members of our community purchase reliable and affordable cars and make a difference in the lives of those who live in the community. At Benton Nissan you truly have a friend in the car business. Like our Facebook page for a chance to win prizes! https://www.facebook.com/bentonnissanofhoover/
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1640 Montgomery Hwy

Hoover, AL

35216

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Showing 582 reviews

September 27, 2012

Mark did an excellent job of showing us the car we were interested in. He was engaging and very informative of his knowledge of the car. He demonstrated each feature of the car and we felt very comfortabl More

by Teresa Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Burrell
Sep 27, 2012 -

Benton Nissan of Hoover responded

Thank you for your business! We are so glad we could exceed your expectations!

September 20, 2012

After shopping at several other dealerships. I decided to stop and check out several Nissan's. That's when I met Mark Shearer. What a great salesman! He promptly met me on the car lot. Introduced himself, an More

by alafan~1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeShon Boleware
Sep 27, 2012 -

Benton Nissan of Hoover responded

So glad you are happy with your experience! Thank you for your review.

September 16, 2012

Mark Shearer and the Crown team gave me a good price and an easy buying experience. Mark was attentive to my specifications and alerted me when my choice was available, and had it ready for us when we arriv More

by jmm314159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 16, 2012

Mark did a great job in helping us find the right vehicle for us at the best price. I would reccommend him to anyone interested in purchasing from Crown Nissan. More

by 615oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 29, 2012

Our salesperson, Mark, was very accessible and accommodating throughout the process; scheduling test drives, answering questions, etc. Once the purchase decision was made, the balance of the tran More

by fjmccleery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Smith
August 24, 2012

I have never been treated as well as I was at Crown Nissian. Mr. John Smith was the greatest! He was very attentive to what we were looking for and worked with us. If was someone who is looking for a u More

by braxtonsgigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smith, John Smith, Todd Mayers
August 16, 2012

I currently own 3 Nissans and went to Crown Nissan looking to trade my Maxima for a more economical Nissan due to travel and children who are reaching the driving age. This was my first time dealing w More

by Auburn34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 15, 2012

I being the husband, stopped by Crown Nissan to do a preliminary search for a Murano for my wife. Met with Mark and explained the procedure and he advised me that it was a waste of time for me to pick More

by Don Helton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 13, 2012

Mark was great. He went above and beyond to get me into a new car. We looked at numerous options, including possibly adding a feature to a car so it would meet my needs. Mark made me feel like I was th More

by maxima71312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shearer
June 25, 2012

He was rude and condescending to me because I am a 21 one year old first time buyer female. He withheld information, lied, and tried to manipulate me. Then he grabbed my arm at one point and rubbed on it in More

by Applejack44
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prentice Tanniehill
Jun 25, 2012 -

Benton Nissan of Hoover responded

Good morning. My name is Rexanne Smith and I'm the Internet Manager here at Crown Nissan. I also lead Crown Nissan's womens initiative which is focused on sales to women. I was extremely disturbed by your review and immediately spoke with my General Manager. He is just as concerned as I am about the information you provided in your review. We would like to investigate this matter further. I ask that you contact me as soon as possible so that I can get a little more information. My direct number is (205) 989-4238. Thank you for your review and we look forward to resolving this issue for you.

Jun 27, 2012 -

Benton Nissan of Hoover responded

This is Rexanne Smith again with Crown Nissan. I am still very interested in talking with you about your review. It is very important to us that we address any customer issues and concerns. In the event I missed your call or if you would rather communicate by email, you may contact me at rsmith@crown-nissan.com (or by phone at (205) 989-4238). Thank you.

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