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Benton Nissan of Hoover - Service Center

Hoover, AL

4.6
261 Reviews
Call Service Center (205) 979-5420

261 Reviews of Benton Nissan of Hoover - Service Center

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June 11, 2024

He was very knowledgeable about what my issue was and advised me correctly, 5 out of 5 stars More

by Rachael.Langley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paulick, Jay Cornner
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Jun 11, 2024 -

Benton Nissan of Hoover responded

Rachael, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2024

First time for an oil change and it took over 3 hours with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before More

by Lccpsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Stafford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall, John Paulick
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Jun 12, 2024 -

Benton Nissan of Hoover responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if we can come up with something to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 12, 2024 -

Benton Nissan of Hoover responded

We apologize for the lengthy wait time and for any inconvenience it may have caused. A manager is reviewing your work order and will be in contact shortly. Jana Avellana Owner Loyalty Manager (205) 383-1879

June 10, 2024

They are very friendly and quick with the service. The inside lobby is very clean. Would recommend them with your car. More

by mariadiaz01623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paulick
Report | Print
Jun 11, 2024 -

Benton Nissan of Hoover responded

Maria, Thanks for sharing about your experience with Benton Nissan of Hoover. We appreciate your business and hope to see you again soon!

June 08, 2024

I came to have my oil changed and they did it while I waited there. More

by SANDRAROSEBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Jun 09, 2024 -

Benton Nissan of Hoover responded

Sandra, Thanks for sharing about your service experience with Benton Nissan of Hoover. We appreciate your business and hope to see you again soon!

June 08, 2024

The advisors and technicians are very skilled and professional. I will definitely be back again. More

by dakotabduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Jun 09, 2024 -

Benton Nissan of Hoover responded

Dakota, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 08, 2024

Everyone was so nice and patient! They took their time with my vehicle, and I felt very comfortable while I waited. More

by courtneyn1998.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Benton Nissan of Hoover responded

Courtney, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2024

customer service was great only there for about an hour and half I really like the fast friendly service there More

by hdarrell287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Jun 07, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

June 07, 2024

Everything went great,service manager was great. did not take long at all.the service dept was super and very efficient More

by GATORLECROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Jun 07, 2024 -

Benton Nissan of Hoover responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

June 06, 2024

Nice place and very polite get things done on time thanks for doing a great job More

by CRYSTALWRIGHT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Jun 06, 2024 -

Benton Nissan of Hoover responded

Crystal, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Benton Nissan of Hoover!

June 06, 2024

I was met with a friendly greeting at arrival & they took my car back quickly after making sure they knew exactly what service was requested. Service was taken care of quickly & everyone was very courteous. More

by Chick4au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
Report | Print
Jun 06, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

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