Benton Nissan of Hoover - Service Center

Yesterday February 7 Service department terrible..I came for oil change I asked for synthetic oil which I always get I reached regular oil. Asked for fluids to checked . Washer fluid was not filled. Said I for oil change I asked for synthetic oil which I always get I reached regular oil. Asked for fluids to checked . Washer fluid was not filled. Said I needed battery which is under warranty from Walmart. I went to Walmart and they told me battery fine that alternator needed to be checked? When my service was completed my car sat outside and I had to ask why I wasn't checked out ? Poor service ! More

Don’t a good job to my truck and the tires are so smooth driving on the road. I’m glad you balanced my tires!! driving on the road. I’m glad you balanced my tires!! More

Octavia was professional and efficient. She answered all my questions timely. Benton is definitely blessed to have her! I love to see women in service advisor roles. my questions timely. Benton is definitely blessed to have her! I love to see women in service advisor roles. More

Very efficient since I was waiting on my van. Repair was covered under the warranty. covered under the warranty. More

I was in an hour in less than an hour, and it wasn't too expensive. I also had great customer service. expensive. I also had great customer service. More

Great customer service great service on my vehicle. Thank you as always for a job well done. Thank you as always for a job well done. More

Very clean and professional. Staff was very nice. Went in for an oil change. The overall experience was nice. for an oil change. The overall experience was nice. More

They took great care of me and my vehicle. The wait was a little long but worth it. And I got a great deal. little long but worth it. And I got a great deal. More

Bad customer service.. Employee promise to call back but they done. I don't have anything else to say they done. I don't have anything else to say More

I worked with Mikey on my service needs and he was very helpful and courteous. Very good experience. helpful and courteous. Very good experience. More