Benzel-Busch Motor Car - Service Center

Juan Delgado always is attentive as soon as I arrive and facilitates finding a loaner for me. Great car side manners. You are very fortunate to have him as part of your team! facilitates finding a loaner for me. Great car side manners. You are very fortunate to have him as part of your team! More

The service was great.The turn around time was excellent. The customer service representatives attended to my needs. It turned out that it was a minor problem. The customer service representatives attended to my needs. It turned out that it was a minor problem. More

Everything went well. They took my car and delivered it just when they said they would. Car came back immaculate. Everything was done with social distancing. I have been dealing with Socio and Atief just when they said they would. Car came back immaculate. Everything was done with social distancing. I have been dealing with Socio and Atief for over 20 years. Very professional. More

Great effort from the entire team. John Meyer made my purchase and service experience 5 stars !!! Communication from John and Scott in service was excellent I will never go back to MB in Morristown.. purchase and service experience 5 stars !!! Communication from John and Scott in service was excellent I will never go back to MB in Morristown.. More

CHris Iseman was great to work with..o o o o o o o o o o CHris Iseman was great to work with.. o o o o o o o o o o o o o o o o o o o o o CHris Iseman was great to work with.. o o o o o o o o o o o o o o o o o o o o o More

Service representative was professional and kind. The assessment of my car was incorrect, unfortunately, and when I tried to contact them to inform them of this, I was ignored. I can not recommend them assessment of my car was incorrect, unfortunately, and when I tried to contact them to inform them of this, I was ignored. I can not recommend them anymore. More

As I arrived everything went smoothly. The agent was pleasant and was prepared for my arrival. During the reservation I requested a loaner. Upon my arrival that all went smoothly and my car was ready. a pleasant and was prepared for my arrival. During the reservation I requested a loaner. Upon my arrival that all went smoothly and my car was ready. all of which took about 15 - 20 minutes. My car was ready late that afternoon. Pick was quick and efficient. The agent that took care of me Mark was great this is the 2nd time he has helped my in recent months. He has always ben second to none. More

Tim Torrel is always there to help and assist, it was pleasure working with him at Mercedes. Benzel-Busch , loaner car was available in timely matter. pleasure working with him at Mercedes. Benzel-Busch , loaner car was available in timely matter. More

Absolutely the best customer service! Marko is fantastic!! Best wishes for a happy and healthy new year! Thank you so much for always taking such great care of me and my vehicle. fantastic!! Best wishes for a happy and healthy new year! Thank you so much for always taking such great care of me and my vehicle. More

Overall service is great. Very polite and knowledgeable Overall service is great. Very polite and knowledgeable customer handling and work done is very professional. The loaner program is great more so w Overall service is great. Very polite and knowledgeable customer handling and work done is very professional. The loaner program is great more so with almost new models. My car had been washed when I got it back. Very clean. More