Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
The gentleman that attended me was very professional. The male sitting in the front desk has a bad attitude and has spoken to a few people ahead of me rudely. He definitely took away my good experience. Plea male sitting in the front desk has a bad attitude and has spoken to a few people ahead of me rudely. He definitely took away my good experience. Please talk to him about how to handle clients. More
Excellent service. My service representative, David Tangen, was on top of the job, kept me informed of progress and made sure all issues were addressed. Got back the car clean and running great. Tangen, was on top of the job, kept me informed of progress and made sure all issues were addressed. Got back the car clean and running great. More
Benzel-Busch always has great service. Their communication is fantastic and they always try to meet or beat your expectations. I would certainly recommend them. communication is fantastic and they always try to meet or beat your expectations. I would certainly recommend them. More
Fast and excellent.Good facility.Satisfied with Mr. Fast and excellent. Good facility. Satisfied with Mr. Scott Bateman who were very friendly. Will recommend all my friends to visit there. I highl Fast and excellent. Good facility. Satisfied with Mr. Scott Bateman who were very friendly. Will recommend all my friends to visit there. I highly score the service this time. More
Great service experience, staff advisors are great, this is one of the main reasons I own Mercedes. Benzel-Busch is great both Service and sales. is one of the main reasons I own Mercedes. Benzel-Busch is great both Service and sales. More
This is the third time I am writing this review. For one reason or another, something always goes wrong. So your survey stinks. Benzel Busch, on the other hand, was flawless. reason or another, something always goes wrong. So your survey stinks. Benzel Busch, on the other hand, was flawless. More
Appointment was very easy to set up. The advisor was professional and very knowledgeable about my car and history. The service was completed on schedule and the car was returned to me in sparkling cond professional and very knowledgeable about my car and history. The service was completed on schedule and the car was returned to me in sparkling condition. I don’t think it gets any better. More
I drove my car into the EXPRESS SERVICE lane to have air put into my tires. Within 20 minutes, the problem was resolved. Fast, and excellent service. Thanks. put into my tires. Within 20 minutes, the problem was resolved. Fast, and excellent service. Thanks. More
I asked to have the A1 service message turned off on the dash board. Because I did not hit the 10K mileage yet. I am a snow bird and will have it performed in the spring. I was told that could not be don dash board. Because I did not hit the 10K mileage yet. I am a snow bird and will have it performed in the spring. I was told that could not be done. I asked to have the carpet glued or adjusted on the drivers floor. That was not done. It was just tucked back in and did not stay in place. The carpet needs to be glued back in place. The service man said the glue was dried out and it was the best they could do. I was not happy. I think they could have re-glued the carpet as an easy fix. More
I can always be assured to receive great service and that is what happened during this appointment. From the moment of dropping off my car to meeting with my service provider, Chris Iseman the process was sm is what happened during this appointment. From the moment of dropping off my car to meeting with my service provider, Chris Iseman the process was smooth, safe and efficient. More